Experience/knowledge of retail account assistance services advantageous. Interpret and resolve queries by providing accurate account, product and / or service…

Strong communication (both verbal and written) and customer service skills. The main purpose of the role is to action and resolve Collections queries via…

As a New Business Agent, you will be responsible for contributing to the sales (approval) targets through outbound calls based on pre-qualified leads, and/or…

As a New Business Agent, you will be responsible for contributing to the sales (approval) targets through outbound calls based on pre-qualified leads, and/or…

Drive and manage client service objectives and call times. Supervise, lead and performance manage a team of agents. Action any ad-hoc requirements.

Strong communication (both verbal and written) and customer service skills. The main purpose of the role is to action and resolve Collections queries via…

Oversee operational systems and processes. Design and implement operational systems and processes in the department to ensure alignment with industry standards…

Review of delinquent accounts-Opening vs closing accounts for your service. Complete service stats (week on week and month on month comparison).