Facilitates the development of customer and business loyalty through relationship management and consistently portray a professional corporate image in…

To effectively and timeously deal with all claims, ensure that all received correspondence is actioned, estimates are revised accordingly, payments are effected…

To sell products in the outbound contact centre in accordance with the business needs. To facilitate the development of customer loyalty through customer…

Design process maps, work instructions, standard times and document SLA’s. The main purpose of the job is to focus on Dialler, CRM and Contact Centre…

Develops a high performing team by embedding the bank's performance process, regular performance feedback and coaching.