Provide all customers with feedback on all service requests, outstanding documentation and telephonic resolutions according to customer relationship standards;

Ensure adequate risk reporting in line with the Banks standards. Maintain control standards that meets the obligations of the regulator.

Provide guidance in terms of setting governance standards. Models for the retail and wholesale areas of the bank. Work with business to execute the proposal.

Documents all work done as per standards, methods and tools used in the bank for application development. Develops technical support documentation within agreed…

Implement risk management and programme management governance standards within Client Experience projects across TPS SA to adhere to compliance standards.

Standard Bank is a firm believer in technological innovation to help us guarantee exceptional client service and leading edge financial solutions.

Standard Bank is a leading African banking group focused on emerging markets globally. Standard Bank is a firm believer in technical innovation, to help us…