Work with the operation and business to ensure processed are followed and accurate staff information is held. The main purpose of this position is to manage and…

To maintain productivity by ensuring all staff adhere to schedules while managing IR and payroll queries efficiently. Good understanding of the BPO industry.

To engage and support staff to achieve all KPI’s, through effective coaching, performance management, and to develop career progression through internal…

Typically acts as a point of contact or gatekeeper between management and staff. Participate in the design and development of operational processes, policies…

Working with a team to produce programs that are satisfactory to all relevant parties in an business, such as front line staff, line managers, managers and…

Monthly password changing communication sent to all staff. Draft designs and distribution of “How to” guidelines to staff. Wi-Fi coverage and troubleshooting.

Manage staff attrition within set KPI target. Maximise the benefit of learning & development programmes to both staff development and KPIs.

Support a vision and culture where staff feels empowered to seek and share knowledge. Manage staff within the guidelines of company policies and procedures and…

Manage stakeholder requests and communications, ensuring alignment with domain objectives and results. Support and input into the strategy for managing the…

Provides guidance and mentoring to less-experienced staff members. Provides domain-specific expertise and overall software applications leadership and…

Ensure sufficient staff is scheduled per interval to meet productive hour targets. Develop and maintain short and long term forecast/capacity plans and ensure…

Mentor and coach more junior members of staff. Build a good understanding of business domain and requirements, collaborate with the team to refine work,…

Internal: Support of technical staff pro-actively. This role requires significant domain expertise in the payments and payments security space and experience…

Arrange for new resources to be on boarded to the Clients domain and assisting new staff and resources on-site with various requests where required.

Book health - In collaboration with the pay domain, credit risk and collections team: The ability to create and maintain a high performance culture that also…

The position works alongside the SKAO·s Network Architect, Computing Infrastructure Lead, other domain specialists, project managers and system engineers, to…

You will be responsible for an entire vertical in the Prodigy domain model. Disciplined execution; helping all teams within a domain set and achieve overall…

Code alongside industry leaders and upskill in record time. Who's who in the tech space. This position reports to the BI Manager.

Kernel Resilience staff are expected to be dedicated engineers using their experience to discover new issues using the best practices, or coming up with…

Work with Product Manager, BA, Dev Lead, and domain team to design and deliver customer outcomes. Understand the business domain at a high level, and understand…