Work with the operation and business to ensure processed are followed and accurate staff information is held. The main purpose of this position is to manage and…

To maintain productivity by ensuring all staff adhere to schedules while managing IR and payroll queries efficiently. Good understanding of the BPO industry.

To engage and support staff to achieve all KPI’s, through effective coaching, performance management, and to develop career progression through internal…

Working with a team to produce programs that are satisfactory to all relevant parties in an business, such as front line staff, line managers, managers and…

Coordinate the work of domain level teams and ensure domain members work together as a team. Assist in leading, managing, and coaching existing and new staff in…

Internal: Support of technical staff pro-actively. This role requires significant domain expertise in the payments and payments security space and experience…

Manage staff attrition within set KPI target. Maximise the benefit of learning & development programmes to both staff development and KPIs.

Monthly password changing communication sent to all staff. Draft designs and distribution of “How to” guidelines to staff. Wi-Fi coverage and troubleshooting.

Support a vision and culture where staff feels empowered to seek and share knowledge. Manage staff within the guidelines of company policies and procedures and…

Mentor and coach more junior members of staff. Build a good understanding of business domain and requirements, collaborate with the team to refine work,…

Provides guidance and mentoring to less-experienced staff members. Provides domain-specific expertise and overall software applications leadership and…

Design, develop, document, test, and debug new and existing software products and systems. Serve as technical expert on development projects.

Manage stakeholder requests and communications, ensuring alignment with domain objectives and results. Support and input into the strategy for managing the…

Ensure sufficient staff is scheduled per interval to meet productive hour targets. Develop and maintain short and long term forecast/capacity plans and ensure…

Arrange for new resources to be on boarded to the Clients domain and assisting new staff and resources on-site with various requests where required.

Book health - In collaboration with the pay domain, credit risk and collections team: The ability to create and maintain a high performance culture that also…

You will be responsible for an entire vertical in the Prodigy domain model. Disciplined execution; helping all teams within a domain set and achieve overall…

You will learn how to code, develop, test and roll out software applications that fit in the IT landscape of a bank. You are a BSc or BTech degree graduate.

Code alongside industry leaders and upskill in record time. Who's who in the tech space. This position reports to the BI Manager.

Work with Product Manager, BA, Dev Lead, and domain team to design and deliver customer outcomes. Understand the business domain at a high level, and understand…