84 Senior operations associate Jobs and Work

Senior Associate
WNS Global Services —Newlands, KwaZulu-Natal
- Full-time
Quick Apply
Senior Assistant Housekeeping Manager- The Cape Town EDITION Hotel (Pre-opening)
Marriott International, Inc —Cape Town, Western Cape 8001
- Full-time
1d
Senior Executive (Subject Matter Expert)
EXL Service —Cape Town, Western Cape
- Full-time
1d
Clinical Trial Manager / Senior Clinical Trial Manager
IAVI —Cape Town, Western Cape 7925
1d
Director Contract appointment: 5 years with the possibility of reappointment for a further term)
University of the Free State —Bloemfontein, Free State
- Temporary
2d
SATIC: HC Ops Manager
PwC —Johannesburg, Gauteng
- Full-time
2d
Creative Designer
Control A (Pty) Ltd —Jet Park, Gauteng
- R20 000 - R45 000 a month
- Full-time
Quick Apply
2d
Business Unit Head: Affinity
Aon Corporation —Johannesburg, Gauteng 2196
- Full-time
2d
Actuarial Analyst - CEO's Office
Discovery Ltd. —Sandton, Gauteng
3d
Data Analyst (IDM Jnr)
ShopriteX —Brackenfell, Western Cape
- Full-time
Quick Apply
4d
Data Analyst
Eduvos —Gauteng
4d
Common Services Assistant
Iom Usrap Dc —Pretoria, Gauteng
- Full-time
4d
Common Services Assistant
International Organization for Migration —Pretoria, Gauteng
- Full-time
4d
Sr Associate-IT Helpdesk
Sutherland —Johannesburg, Gauteng
5d
Senior Field Security Associate
Iom Usrap Dc —Pretoria, Gauteng
- Full-time
5d
Senior Field Security Associate
International Organization for Migration —Pretoria, Gauteng
- Full-time
5d
Call Centre Agent (Senior Associate) - Hotel Reservation Sales (Night Shift)
WNS Global Services —Milnerton, Western Cape 7446
- Full-time
Quick Apply
8d
Associate External Relations Officer
United Nations High Commissioner for Refugees (UNHCR) —Pretoria, Gauteng
- Full-time
8d
Retail Store Leader (The Harri Lifestyle Centre)
Clothing Junction —Free State, Free State 9431
- R43 - R44 an hour
- Full-time
Quick Apply
9d
Senior Planner
Wood —Midrand, Gauteng
- Full-time
9d

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Senior Associate

WNS Global Services -
Newlands, KwaZulu-Natal

Quick Apply

Job Details

Full-time

Full Job Description

Company Description

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group’s over 41,000+ Professionals serve across 60 delivery centers in 16 countries worldwide, including China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Sri Lanka, UK and US.

WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people.

Why join us?

We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.

Job Description

A Customer Service position available for the UK market at our Durban Offices.

Key Responsibilities

Provide a reliable and trustworthy customer service experience for the UK market.
Identify and understand customer needs to consistently provide a high quality service.
Follow clear instructions and guidelines to investigate, resolve and process high volume customer enquiries in a timely and effective manner.
Escalate any queries or complaints to the appropriate channels to ensure they are handled and resolved in a timely manner.
Provide accurate information on products and services to clients to ensure consistency across the organization.
Promote and cross-sell the client’s products and services to complement existing products (where applicable) and enhance customer experience and loyalty.
Operate customer related information systems to maintain and secure records.
Contribute to the success of the team and the business by achieving personal targets.
Adhere to the company and department standards, policies and procedures.

Qualifications

Qualifications and Experience

Minimum requirement of at least a good Grade 12
Customer service experience
International call center experience advantageous

Quick Apply

Refine Your Search

senior operations associate jobs

Senior Associate

Senior Assistant Housekeeping Manager- The Cape Town EDITION Hotel (Pre-opening)

Senior Executive (Subject Matter Expert)

Clinical Trial Manager / Senior Clinical Trial Manager

Director Contract appointment: 5 years with the possibility of reappointment for a further term)

SATIC: HC Ops Manager

Creative Designer

Business Unit Head: Affinity

Actuarial Analyst - CEO's Office

Data Analyst (IDM Jnr)

Data Analyst

Common Services Assistant

Common Services Assistant

Sr Associate-IT Helpdesk

Senior Field Security Associate

Senior Field Security Associate

Call Centre Agent (Senior Associate) - Hotel Reservation Sales (Night Shift)

Associate External Relations Officer

Retail Store Leader (The Harri Lifestyle Centre)

Senior Planner

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