20 Best sanlam jobs in parow, western cape (Hiring Now!)

CCC: Client Care Representative: General
Sanlam —Bellville, Western Cape
Business Shared Services environment is divided into three divisions, a call centre a front office and an administration division that deals with all other…
2d
Insurance Consultant (10)(Cape Town, Bellville)
Sanlam —Bellville, Western Cape
Dealing with general insurance and policy specific enquiries; Proven work experience in commercial, agriculture policy administration and underwriting within…
Short-term Insurance Sales Consultant: Sanlam Direct Cape (PG 7)
Sanlam —Bellville, Western Cape
Personal Lines NQF Level 4 and or 30 FAIS Credits with certificate – Requirement (Short-term Insurance). Selling Insurance (car and household) telephonically.
Personal Assistant to RGM: RA SCI Cape Region (Bellville) (PG 07)
Sanlam —Bellville, Western Cape
The ideal individual must have strong administrative skills and strong planning and organisation skills, be detail-orientated, structured, have good…
Financial Advisor
Danie Brynard Brokers —Parow, Western Cape
Being a Financial Advisor/Broker is not a job but a long-term noble profession. An established network of clients and ability to prospect for new business.
Quick Apply
12d
Risk Specialist: RA: Sanlam Risk & Savings: Gauteng
Sanlam —Bellville, Western Cape
Provide regional specific feedback w.r.t. intermediary sentiment, competitor issues and risk trends, as well as support risk product house with the development…
12d
Sales Representative
Danie Brynard Brokers —Parow, Western Cape
We are looking for Self motivated, Energetic and Sales driven individuals to market and sell Old Mutual, Metropolitan, Sanlam and Avbob products. Align…
Quick Apply
REMS Consultant: SLS SanlamConnect (Bellville)
Sanlam —Bellville, Western Cape
The position requires adept organizational skills, resourcefulness, and the ability to handle a multitude of tasks simultaneously under often high-pressure…
5d
Survey Scheduler
Sanlam —Bellville, Western Cape
Allocation of Surveys and bookings of surveys. Full understanding of the National Survey Policy. Understanding and execution of the end-to-end survey function.
1d
Branch Consultant - Cape Town X 8
Sanlam —Cape Town, Western Cape
Ongoing training and development programs. And determine effective engagement tactics that will contribute to building and maintaining relationships.
Financial Advisor
Firebird Financial Services —Cape Town, Western Cape
With a proven track record in sales or corporate, you have the foundation for success. *Fledgling:* With at least a year of experience in short-term or long…
R20 000 a month
Quick Apply
Long-term Insurance Team Manager: Sanlam Direct Cape Bellville, Western Cape
Sanlam —Bellville, Western Cape
It is a first line management role that controls, manages and motivates the team of sales consultants including the monitoring and attainment of sales targets,…
9d
Client Care Consultant
Sanlam —Cape Town, Western Cape
Ability to apply mind based on all information and draw valid conclusions and make sound recommendations to stakeholders. Minimum 2 years’ working experience.
5d
Graduate Opportunity: Client Service Consultant: Communication Centre
Sanlam —Tygervalley, Western Cape
Degree or Diploma or Grade 12 with 3 to 5 years related experience. Provides accurate product information to clients in line with standards and protocols and…
4d
Financial Consultant: Fund & Bank Reconciliations
Sanlam —Bellville, Western Cape
Grade 12 with 3 to 5 years related experience. A finance related degree/diploma; preferably with more than 2 years’ experience within Linked Investment Services…
4d
Non Motor Field Assessor
Sanlam —Bellville, Western Cape
Five (5) years' or more years non-motor (full spectrum), field assessing experience. Must have experience in adjusting process, assessor reporting tools,…
3d
First Line Manager: CCC
Sanlam —Bellville, Western Cape
Relevant business degree/diploma or industry related qualification. Be proficient in working with technology – computers, telephone systems and software…
9d
Liaison/Marketing Underwriter: RA: Sanlam Risk & Savings
Sanlam —Bellville, Western Cape
Provide support to the general Underwriting team when required. Manage a defined portfolio of financial advisors by building and maintaining collaborative…
R100 000 a year
11d
Broker Consultant
Danie Brynard Brokers —Parow, Western Cape
We are looking for Self motivated, Energetic and Sales driven individuals to market and sell *Old Mutual, Metropolitan, Sanlam and Avbob products.* Align…
Quick Apply
Financial Assistant | Tygervalley | 6 Month contract
Sanlam —Tygervalley, Western Cape
Our dynamic operations span across 27 African countries (excluding South Africa), and our business is focused on life insurance, general insurance, retail…
3d

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CCC: Client Care Representative: General

Sanlam - Bellville, Western Cape

Apply Now

Job Details

Permanent 2 days ago

Full Job Description

Who are we?

The Sanlam Retail Affluent business (SRA) is dedicated to empower South Africans in the middle- and upper-income segments to be financially confident, secure and prosperous. With deep client understanding and a focus on excellence in technology, client and intermediary experiences, SRA delivers financial solutions including comprehensive financial planning, life- and disability insurance, credit solutions, savings and investments, retirement and fiduciary services that can be accessed through various platforms.

What will you do?

The Sanlam Live and Savings cluster is responsible for Sanlam’s retail business in South Africa. This cluster provides clients across different market segments (entry-level, middle-income, affluent, professional market and business owners) with a comprehensive range of appropriate and competitive financial solutions. These include traditional life insurance risk and savings products, investment, retirement, health and fiduciary services. Designed to facilitate long-term wealth creation, protection and niche financing, these solutions are engineered around client needs.

As we Live in Confidence™ we believe in creating and cultivating a positive, energised working environment that gives you every opportunity to achieve success. Sanlam is committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society as well as people with disabilities.

What will make you successful in this role?

Job Purpose:

Business Shared Services environment is divided into three divisions, a call centre a front office and an administration division that deals with all other types of communication and correspondence from our customers.

You will be responsible for providing professional and effective services to brokers, advisors and customers; meeting customer’s expectations, particularly in terms of quality and time-lines in compliance with the company’s standards.

Output/Core Tasks:

You will be tasked to effectively deal with all client e-mails/faxes; investigating, and ensuring resolution of client policy service enquiries on the events and activities indicated not limited to the ones below:

o Change client’s personal details and intermediary code.
o Register third party.
o Administer Mail Delivery Failures and Direct Scan Failures.
o Create new client record.
o Provide Tax/Contribution Certificate.
o Request quote or value.
o Request paid up quote/value.
o Direct client’s with enquiries to other Departments.
o Request document or form.
o Receive and administer incomplete correspondence.
o Resend Interactive Voice Response Document due to Failure.

Role Requirements:

Qualifications:

Matric/Grade 12.

Relevant business degree/diploma from a well-recognised institution will be an advantage.

Knowledge and Experience:

Policy services administration experience within a financial company is highly recommended.

Call Centre experience will be to your advantage.

Ability to communicate fluently in English and Afrikaans is a requirement.

Competencies:

Must have passion for customer services

Strong written and verbal communication skills

Aptitude to identify and solve problems

Capacity to manage information

Very good Interpersonal skills

You must have Integrity and hold respect for others

Computer literate

Knowledge and Skills

Customer Service

Team Support

Administration

Quality, compliance and accreditation

Personal Attributes

Communicates effectively - Contributing dependently

Decision quality - Contributing dependently

Action orientated - Contributing dependently

Optimises work processes - Contributing dependently

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Cultivates innovation - Contributing dependently

Customer focus - Contributing dependently

Collaborates - Contributing dependently

Being resilient - Contributing dependently

Drives results - Contributing dependently

Turnaround time

Should you not hear from us 4 weeks after the closing date (22 September 2024), please assume that your application has been unsuccessful.

Appointments will be made in line with the company’s transformation plan.

Please take note that the position is based at Sanlam Head Office in Bellville.

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our commitment to transformation

The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.

Apply Now

sanlam jobs in parow, western cape

CCC: Client Care Representative: General

Insurance Consultant (10)(Cape Town, Bellville)

Short-term Insurance Sales Consultant: Sanlam Direct Cape (PG 7)

Personal Assistant to RGM: RA SCI Cape Region (Bellville) (PG 07)

Financial Advisor

Risk Specialist: RA: Sanlam Risk & Savings: Gauteng

Sales Representative

REMS Consultant: SLS SanlamConnect (Bellville)

Survey Scheduler

Branch Consultant - Cape Town X 8

Financial Advisor

Long-term Insurance Team Manager: Sanlam Direct Cape Bellville, Western Cape

Client Care Consultant

Graduate Opportunity: Client Service Consultant: Communication Centre

Financial Consultant: Fund & Bank Reconciliations

Non Motor Field Assessor

First Line Manager: CCC

Liaison/Marketing Underwriter: RA: Sanlam Risk & Savings

Broker Consultant

Financial Assistant | Tygervalley | 6 Month contract

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