Advantageous to have an understanding of basic networking including WAN, LAN, VLAN, TCP/IP. MUST have reliable home broadband internet.
Must have Hosted PBX and CCTV Service desk experience*. To help customers with the queries on the phone and sort problems out. Bicom or HIK Vision is preferred.
5-7 Years' experience in IT looking after Infrastructure/ Architecture, Development, Networking, Telephony, Service Desks.