18 Best iqbusiness south africa jobs in east rand, gauteng (Hiring Now!)

Operations Coordinator
IQbusiness South Africa —Johannesburg, Gauteng
Survey data exports and data preparation [cleaning]. Recognised post-matric qualification - ideally a 3-year degree or diploma in Computer Science or related…
Estimated: R140K - R177K a year
Senior Supply Chain Consultant
IQbusiness South Africa —Johannesburg, Gauteng
As a Senior Consultant, you’ll balance internal and external responsibilities, comprising client, business development support, operational and personal…
Estimated: R357K - R452K a year
Senior Quantitative Analyst
IQbusiness South Africa —Johannesburg, Gauteng
We are primarily looking for Quantitative Analysts who are able to programme in R, however SAS, SQL, VBA and Python will also be considered.
Estimated: R184K - R233K a year
Senior Process Specialist
IQbusiness South Africa —Johannesburg, Gauteng
Process Engineering-Utilizing tools such as Lean six sigma to improve processes (Statistical data analysis to identify and improve processes).
Estimated: R336K - R425K a year
Data Analyst
IQbusiness South Africa —Johannesburg, Gauteng
Create detailed specifications that specify data sources, data flows, data transformations, data storage and reporting. Key Responsibilities And/or Outputs.
Estimated: R182K - R230K a year
Data Governance Analyst
IQbusiness South Africa —Johannesburg, Gauteng
The primary responsibilities of this role include developing and implementing data governance policies and procedures, establishing data quality standards,…
Estimated: R258K - R327K a year
Regulatory Reporting Analyst (Contract)
IQbusiness South Africa —Johannesburg, Gauteng
Identify and resolve business problems timeously by analyzing data and reports from various sources. IQbusiness is looking for a Regulatory Reporting specialist…
Estimated: R379K - R479K a year
Senior Research Executive
IQbusiness South Africa —Johannesburg, Gauteng
Ability to work well under pressure and possess a high degree of tenacity. 5 plus years of research experience. Strong communication and interpersonal skills.
Estimated: R384K - R486K a year
Finance/Accounting Professional
IQbusiness South Africa —Johannesburg, Gauteng
At least 5 years relevant work experience in finance or accounting. Excellent analytical skills with the ability to interpret complex financial data accurately.
Estimated: R431K - R546K a year
Product Designer I UI UX I Figma
IQbusiness South Africa —Johannesburg, Gauteng
Ability to work with development teams to execute best design solutions within technology constraints. Understanding of Frontend development, a plus.
Estimated: R239K - R302K a year
Supply Chain Business Lead
IQbusiness South Africa —Johannesburg, Gauteng
Minimum of 5 years work experience in a Senior Management Position. A Master's degree preferably in the field of Business, Operations management, Supply Chain…
Estimated: R237K - R300K a year
Agile Consultant
IQbusiness South Africa —Johannesburg, Gauteng
You stay in touch with the latest software development trends and are comfortable (or want to learn more about) DevOps, SAFe etc.
Estimated: R189K - R240K a year
Experience Management (XM) Consultant
IQbusiness South Africa —Johannesburg, Gauteng
As an XM Consultant, you'll be an integral part of our Experience Management business unit, contributing to the development of offerings and addressing client…
Estimated: R298K - R377K a year
D365 Functional Consultant
IQbusiness South Africa —Johannesburg, Gauteng
Matric plus applicable tertiary equivalent experience or preferably, an ICT relevant diploma or degree from a recognised tertiary institution.
Estimated: R189K - R240K a year
Java Full Stack Developer
IQbusiness South Africa —Johannesburg, Gauteng
Bachelor degree in related field (Advantageous). Ability to define quality in the context of software development. Ability to adhere to coding Standards.
Estimated: R240K - R305K a year
Senior Project Manager I Contract
IQbusiness South Africa —Johannesburg, Gauteng
Attend to administration and reporting relating to procurement. Monitor and manage teams’ health and performance. About you and the skills we are looking for:
Estimated: R621K - R787K a year
Intermediate To Senior Business Analyst
IQbusiness South Africa —Johannesburg, Gauteng
Must have 5 + years of experience as an all-round BA (data, process, systems and business analysis). Participate in (ensuring/enabling) data integrity, quality,…
Estimated: R346K - R438K a year
Engineering Lead / Solution Architect
IQbusiness South Africa —Johannesburg, Gauteng
Bachelor’s degree or equivalent combination of education and work experience in development and design (Application, Infrastructure, etc.).
Estimated: R287K - R363K a year

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Operations Coordinator

IQbusiness South Africa Johannesburg, Gauteng

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Job Details

Permanent Estimated: R140K - R177K a year

Full Job Description

Join our operations team for an exciting opportunity as an Operations Coordinator.

As an Operations Coordinator, you'll provide crucial customer support, overseeing project setup, administration, and maintenance through various software applications.

Your responsibilities will include program/project setup, survey authoring/testing/deployment, sample list preparation, data table setup, analysis, and client support. The successful candidates will have a background in Market Research, strong technical and project management skills and the ability to handle concurrent tasks under tight timelines. Joining as a key member of the Operations Team, you'll play a vital role in uncovering and delivering valuable Market Research insights.

Requirements:

Recognised post-matric qualification - ideally a 3-year degree or diploma in Computer Science or related field [i.e., Developer / Programmer].
Market Research qualification or at least two [2] years’ experience within an organisation conducting Market Research.
Two [2] years plus experience in a Market Research “operations” role which includes experience in survey scripting, survey deployment, monitoring, and data analysis.
Knowledge of, and ability to use research and sample platforms [for e.g., but not limited to: Alida; Maru; Alchemer; Survey Monkey; Dooblo or other proprietary Market Research or survey software etc.]
CSS or HTML experience is advantageous.
Proficient in Microsoft and Office tools; specifically, MS Teams, MS Outlook, SharePoint, Excel, PowerPoint, and Word.

Competencies:

Ability to support multiple stakeholders in a highly responsive, fast-paced environment
General knowledge of conducting online market research
General and technical problem-solving abilities
Cross-departmental collaboration
Project management skills
Effective communication skills
Effective at multi-tasking
Approachable “go-to” person
Adaptable
Analytical thinker
Attention to detail
Process oriented approach to work
Customer-focused
Time management skills
Strives for service delivery excellence

Roles & Responsibilities:

Client and Stakeholder Support [provide support to internal stakeholders and clients in a demanding dynamic environment]

Works closely with Account Directors, Research, Sample Operations and Analytics and Automation Teams to ensure alignment on survey, sample, analysis requirements and timelines.
Supports Research and Account Directors in fostering strong relationships with self-service and assisted-service clients through providing training and ongoing support in the effective use of Insight Community and other research solutions.

Project Ownership and Management [effective daily management and execution of operational tasks]

Work as part of a Team, using shared project plans and deadlines to ensure on-time delivery within agreed internal and client SLA’s.
Make use of organisational project management software to provide progress updates and support effective project management for on-time delivery.
Be aware of, and work within, defined client and operational budgets, driving cost-and timesaving in all areas whenever possible.

Operational Tasks [carry-out tasks related to the operational execution and delivery of market research activities]

Understanding and operational interpretation of client needs [with the support of Account Directors and Research].
Setting up platforms, programmes, solutions, and projects from an operational, technical perspective.
Survey scripting, including custom scripting to achieve specific complex survey requirements.
Survey testing and test data checking [prior to deployment].
Survey deployment and survey reminders [using e-mail, SMS, and other channels as relevant].
Sample preparation [including list cleaning], uploads and management.
In platform, live and reporting table set-up based on Research and client specifications.
Survey data exports and data preparation [cleaning].
Insight Community and Panel management activities.
Insight Community and Panel Member Health-related activities.
Processing airtime and other relevant incentives | rewards.
Conducting lucky draws.
Assisting Account Managers and Support Executives in community member, panel member or research participant query resolution.
Stakeholder and client training on the Research platforms used.
Resolving any client, internal or participant queries related to a survey or platform.

Quality, Processes, and Improvements [apply quality in all tasks to ensure consistent, on-time quality deliverables]

Demonstrate a “quality-in-all-I-do”, customer-centric and collaborative approach to performing tasks.
Be aware of, and follow, operational procedures and quality checks.
Share in problem resolution through demonstrating an eagerness to learn and through the effective sharing of lessons learnt with Team members.

Operational Administration [apply importance to the completion of internal administrative tasks]

Set-up and maintain project and team-specific documentation.
Monthly tracking of all project-related tasks for the purpose of reporting on personal operational metrics.
Participate in the review, piloting, and recommendation of any “fit-for-purpose” systems, software or hardware as identified by the Operations Team Leader or
Play an active role in the successful implementation of any new systems, platforms, solutions, or processes.
Consistent application of the POPIA [Protection of Personal Information Act] guidelines in all processes.

Please note: As all IQbusiness roles require honesty in the handling of or access to cash, finances, financial systems, or confidential information; our recruitment process requires that the following background checks be completed: credit, criminal, ID, and qualification verification

IQbusiness is committed to sustainable growth and transformation, we embrace diversity and employ previously disadvantaged individuals

Apply Now

iqbusiness south africa jobs in east rand, gauteng

Operations Coordinator

Senior Supply Chain Consultant

Senior Quantitative Analyst

Senior Process Specialist

Data Analyst

Data Governance Analyst

Regulatory Reporting Analyst (Contract)

Senior Research Executive

Finance/Accounting Professional

Product Designer I UI UX I Figma

Supply Chain Business Lead

Agile Consultant

Experience Management (XM) Consultant

D365 Functional Consultant

Java Full Stack Developer

Senior Project Manager I Contract

Intermediate To Senior Business Analyst

Engineering Lead / Solution Architect

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