You will be required to ensure all Customer Success Specialists are meeting their performance targets by providing coaching and regular feedback.
If you have experience as a call centre manager or supervisor and an obsession with providing excellent customer service, then keep reading.
You will lead and inspire a team of sales agents to deliver excellent levels of individual/team performance and customer satisfaction.
You will be expected to utilize your full range of product design, interaction design, and visual design skills. Create personas through user research and data.
If you're an expert at directing, coordinating and overseeing the implementation of interrelated projects, and ensure that they align with the business's…
IKhokha is on the hunt for a Business Analyst who is a self-starter with impeccable communication and analytical skills. Knowledge of Business Process Mapping.
You will be responsible to own and drive new user growth through Organic Search and oversee the performance of SEO across our business.
Plan, organize, coordinate, and control all administrative and operational procedures, activities, and documentation for the CEO and Executive team.
You will contribute to generating sales for iKhokha and growing our merchant base. You will be responsible for closing sales and enhancing our customer…
The successful candidate should be a client centric individual, who is detail orientated with a passion for great customer service.
You will bring an optimistic and entrepreneurial mindset to our work, supporting Executives to spot and enable new opportunities within the Fintech space.
You will have a proven track record delivering on sales targets and successfully dealing with customer relationships. Previous exposure to working on a CRM.
We are looking for someone who approaches problems creatively and pays attention to detail. You will own and facilitate a comprehensive test strategy to ensure…
You will own and facilitate a comprehensive testing process to ensure that our mobile and web applications meet our high standards of quality.
We are looking for two experienced QA Automation Engineers to join our tribe. If you have strong test automation skills testing web and mobile platforms, then…