Major outages affecting the contact centre. Identify operational issues and investigate, implement, and track improvements.
All Jobs (4)
- Flash - Northern Suburbs, Western Cape
- Philip Morris International - Cape Town, Western Cape
Provide consumer insights and leverage on the outcomes of huddles and NPS inner loop practices, and support consumer experience in identifying and addressing…
- No Joke Marketing - Cape Town, Western Cape 8001
Ability to show up on daily team Google meetings and Slack huddles. No Joke Marketing is seeking an experienced Client Success Manager to work with our clients…
- CX-International - Bellville, Western Cape
Leading daily buzz sessions (huddles), live listening, side by side coaching and structured 1:1 and compliance feedback. Outbound telesales: 3 years (Required).