Screening incoming fraud alerts against known fraud indicators and other risk factors. Using telephonic interviewing techniques, in order to determine risk. Where fraud is confirmed block the channel to prevent further transactions and losses. Record actions taken on fraud systems. Communicate new fraud trends to Managers for further action. Investigation of fraud incidents and collection of evidence and case development. Properly documenting and maintaining chain of custody for evidence. Appropriately managing cases through investigation, and business interaction and eventual resolution and closure. Conducting proactive fraud investigations resulting in the identification of issues and the reporting of findings and remediation recommendations. Apply a variety of investigative tools and methodologies to support the investigation to determine root cause analysis. Identifying inefficiencies in internal controls and applications that could result in potential fraud. Source information from different data warehouses, data marts, manual systems and on-line system given the business requirement. Conduct integrity checks both when extracting data developing reports. Present the outcome of the analysis to the business for decision making. Keep abreast of changes in Fraud Risk legislation, regulations and respond to changes through adjustments to the strategy and operational plans as required. Ensure submission of mandatory reports and information. Ensure the mitigation of the business units’ risk profile through the application of fraud controls and risk prevention principles and implementing of sound governance and compliance processes and tools to identify and manage risks. Assist in the establishment, maintenance and improvement of Standard Operating Procedures, policies, and guidelines relating to the business unit in consultation with the Executive Manager. Monitor changes in the regulatory environment and ensure that appropriate operational controls are implemented to address new requirements. Ensure effective support in the provision of evidence to all internal and external audit requirements. Adhere to all relevant laws, policies and Standard Operating Procedures throughout the BMA. Provide advocacy on Fraud Risk related matters to relevant stakeholders. Collaborate with the necessary organs of state and domestic and international organisations to promote and enhance effective, efficient and secure human movement. Ensure the development and effective stakeholder relations management with both local and international communities in support of national objectives and Fraud Risk priorities. Build and maintain effective internal and external stakeholder relationships for the purpose of expectations management, knowledge sharing and integration. Lead the identification and mitigation of internal systems and procedural barriers to enhance excellent customer service. Represent and participate in the BMA’s committees and tasks teams as member of the executive team. Lead the implementation of timeous communication on relevant information and legislation to the BMA. Participate in industry related forums, conferences and workshops to gain industry insight for the purpose of business improvement and position the BMA. Represent the organisation at various forums as directed. Establish and maintain relations with key internal and external stakeholders. Develop and maintain strategic relationships with the relevant stakeholders to ensure that the department can fulfil its tasks effectively and efficiently. Conduct regular workshops for to ensure the correct interpretation and application of the of related legislation. Assist to build corporate Legal Services capacity by identifying common queries, implement strategies to build organizational Legal knowledge and develop standard solutions so that corporate capacity is built on common Legal Services issues.
- undergraduate qualification at NQF Level 7 or above in Risk Management, Compliance Management, Auditing, Forensic Investigation, Internal Audit, qualification recognised by SAQA
Five (5) years’ experience in Fraud Risk Management, Business Risk Management, Auditing, Compliance, Investigations, or a related environment with supervisory level
- Flexibility in working hours will be required to meet demands of the role.
- May be required to work overtime.
- Valid driver’s License
The BMA is an equal opportunity employer committed to employment equity and workforce diversity preference may be given to suitably qualified candidates from designated groups in line with the BMA employment equity plan. The BMA reserves the right not to make an appointment to the advertised positions
Closing date: 12 June 2026
