Process customer service and technical service enquiries through inbound calls and provide end to end service. Willing to work a six day work week.
Provide customers with outstanding customer service. Up to 6 months’ retail experience. Ensure full range of products is on the shelves at all times.
Strong Computer skills, customer service and telephone etiquette needed. Must have dealership / motor industry service bookings experience.
Provide efficient and professional telephone services. Direct all customers to the appropriate location, services and appropriate professional.
Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions…
Manages the “Cost of Sales” through evaluation of margins, cost of service and utilisation of the multi-channel delivery strategies, such as actively managing…
Manage customer expectations to ensure effective delivery of service. Delivering results and meeting customer expectations. Sell vehicle features and benefits.
The value proposition of a TM&D Representative is to provide BATSA with a competitive advantage, ensuring that our portfolio of brands is available in the right…
Actively engage with prospective customers. Ability to build rapport with customers. Knowledge of costs, potential "add-ons" to offer, and an understanding of…
Assist with explaining to the customers all products and services on offer. Impeccable client service with professionalism and friendliness.
Plan and implement lead generation activities through other premium partnerships, eCRM/online lead generation and through dealer events for conquest…
Territory Development through networking and cold calls. Ensure that the current customers are serviced according to predetermined schedules.
To manage an assigned portfolio of high net worth client accounts providing advice and relationship support ensuring optimal service, while integrating all…
Monitors all relevant portals and systems to ensure all report information is up to date and accurate at all times. Head: Student Recruitment (Full Time).
Performs a liaison role between customers and back - office service fulfilment and credit functions. Ensures that all new service requests (queries and…
Co-ordinate customer account plans to ensure areas deliver towards the regional plan in the Traditional trade. Achieve top line volume plan.
Monitors and manages (in collaboration with internal business partners) the delivery of service in line with service level agreements, standards and turnaround…
Identify performance failures affecting the end to end Supply Chain Process affecting the ability to ensure the timeous and on-time execution of the supply of…
Exceed customer expectations by offering specialised service and optimize sales interactions by demonstrating products to customers.
Develop clear and effective written quotations for current and prospective customers. The Sales Representative responsibilities include ensuring that current…