Tried & tested customer, staff, stock, service & sales management skills. In depth knowledge of retail policies and procedures.
Job Purpose: A Professional first point of contact, provide support in ensuring efficient and effective running of the office administrative activities.
Looks for ways to improve service to customers and knows customer rating. Demands improved service from suppliers. Provide on the job training to subordinates.
Not abuse the use of company telephones for private telephone calls. Operating/answering a 24-hour toll free incoming suspicious persons reporting telephone…
Accompany sales staff on customer visits as and when necessary to ensure customer requirements are addressed. Good analytical and communication skills.
Proven experience as telesales representative or other sales/customer service role. The Senior Telesales generating sales for our company through closing sales…
Able to work under pressure and able to address multiple situations and multi-task, while offering the highest level of service.
Support the transition of new accounts through customer introductions, information transfer, and securing any necessary customer paperwork.
Maintain a positive and professional approach with coworkers and customers. Working knowledge of various computer software programs.
Customer days and internal events management and coordination in conjunction with the relevant internal departments and external organisations.
Focused customer service and a good team player. Prospecting to grow customer base and introduce a high standard of service. Reporting to the Team Supervisor.
This will be achieved through the compliance with the relevant regulations and rules; effective utilization of the necessary safety and security equipment;…
Engage with all stakeholders – internal and external in a courteous and respectful manner, at all times. Ensure speed of service by meeting transaction and…
Job Types: Full-time, Permanent. We are seeking a hard working, responsible individual to assist in a supervisory role within the call centre.
Results driven and customer focused. You will manage staff, foster a positive environment and ensure customer satisfaction and proper branch operation.