Ensure the canteen and restrooms are clean, and stocked with the necessary products at all times. Be friendly, professional and able to assist customers.
Deliver the end to end client management process through continuous engagement with the client on process milestones, selling the FNB value proposition,…
A focus on customer service. Matric or equivalent Further qualifications related to retail/business will be an advantage. A ability to lead a team.
Be able to achieve high standards in hygiene, cutting, packing, merchandising and customer service. Only candidates meeting the above criteria will be contacted…
Monitors and manages (in collaboration with internal business partners) the delivery of service in line with service level agreements, standards and turnaround…
Proficient in the use of the MS Office Suite. To undertake such duties as may be required from time to time as are consistent with the responsibilities of the…
Action and close new calls within customer Service Level Agreements and Mean Time to Respond / Mean Time to Complete. Maintain and manage sufficient boot stock.
Good time management skills, showing the ability to manage self and prioritise tasks. Professional and exceptional telephone etiquette with a clear speaking…
Passionate about high level Client Service. Knowledge of customer service principles and practices. Ordering of client gifts and other office requirements.
Advanced Microsoft Office Skills (Word, Excel and PowerPoint). To improve the lives of customers through simple, effective solutions that meet their needs,…
Keeping all accounts up to date at all times. Answer suppliers and customer inquiries about order changes or cancellations and check requisition orders for…
Action and close new calls within customer Service Level Agreements and Mean Time to Respond / Mean Time to Complete. Effects resolution of routine problems.
Administration on different campaigns for inbound and outbound calls. Must be able to remain calm when dealing with difficult customers.
To manage an assigned portfolio of high net worth client accounts providing advice and relationship support ensuring optimal service, while integrating all…
Looks for ways to improve service to customers and knows customer rating. Demands improved service from suppliers. Provide on the job training to subordinates.
Strong time management and customer service skills. Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and…
Looks for ways to improve service to customers and knows customer rating. Demands improved service from suppliers. Working knowledge of PLC setting experience.
Performing any other task, not specified herein, which from time to time may be assigned by the manager. Check receipt invoices against orders and send through…
Communicate effectively within the Service Desk Team and across all other internal departments to ensure the effective escalation and resolution of customer…
From time to time carry out other jobs within the department / factory, which are consistent with the grade, qualification and training of the incumbent.