Have the ability to handle a customer portfolio and do the needed follow-up (overall business customer business knowledge including financial situation follow…

Ensuring first contact resolution at all times. At least 6 months’ experience in a contact centre environment. Fantastic employee assistance programme (EAP).

The purpose of the position is to provide a professional customer services by communicating effectively with the various stakeholders involved in the patient…

Follow clear instructions and guidelines to investigate, resolve and process high volume customer enquiries delivering customer value at first point of contact.

Liaising with callers in a professional, courteous and respectful manner. Distribution of messages to the correct person within the performance standard time.

Taking Inbound calls, logging and escalating where necessary. Working independently, within a team, you will oversee the day-to-day operations of our logistics…

At least 6 months experience in BPO (front-office customer support projects). Work closely with the on-site Community Management and Remote technology teams to…

Respond to customer inquiries and provide accurate and helpful information through various communication channels, including phone, email, chat, and social…

Technical: Essential Competencies: • Computer literate (Excel, Word) Behavioural: • An ability to focus and concentrate • Excellent customer relations and…

Address guests' service needs in a professional, positive, and timely manner. Answer telephones using appropriate etiquette including answering the phone within…

De-escalate customer and agent concerns to resolve conflicts and build a deeper level of trust with our customers and agents.

Documenting each customer contact using our contact tracking systems in a clear, concise, and understandable format. Clear criminal and credit record.

Once you have completed our full induction and training experience, you will be responsible for representing one of our many clients in handling calls which is…

Perform follow up actions as necessary for incomplete orders and/or rejected orders - whilst keeping AWS support cases up to date with all timelines.

Maintain professional etiquette and provide exceptional customer service when corresponding with customers via phone. 1 year of customer service experience.

Maintain the Cleanliness and Hygiene of the counter service areas according to SOP. Provide Great Customer Service by processing Customer orders according to…

Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.

If you thrive on teamwork and great customer service. You will be ensuring that all customers receive hands-on experience with the latest Apple technology &…

WNS will assist in delivering impeccable customer experience, through voice, chat and email channels to ensure customers remain loyal to the brand, use social…

This person will be assisting customer on the inbound customer service line with queries and general administration. Managing inbound calls and emails.