Train new hires on product, process, and customer handling skills. Maintain batch reports and measure effectiveness post 30 days of conducting refresher.
Prior customer service and/or call center experience a plus. Use judgement when identifying new business opportunities driven by customer or agent requests.
Data analysis with strong analytical skills with an ability to draw conclusions from data. Monitor calls on a daily basis and provide constructive feedback to…
- Marriott International, Inc - Cape Town, Western Cape 7530
Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with…
To lead, inspire and engage a team of Customer Service Advisors in delivering industry leading customer service through business KPI’s to increase the…
- Fenwick Boshoff Inc ( Attorneys ) - Brackenfell, Western Cape
Minimum 6 months working experience in similar role as call centre or sales consultant. Living in the Northern Suburbs of Cape Town.
- McA Accounting and Tax - Durbanville, Western Cape
Compt Degree or in the process of starting studies. Capture transactions in accounting records. Perform tax calculations and complete tax returns.
- Le Roux Attorneys Inc. - Foreshore, Western Cape
Foreshore, Western Cape: Reliably commute or planning to relocate before starting work (Required). Applicants must be mature in nature, responsible, able to…