20 Best black swan data, inc jobs in parow, western cape (Hiring Now!)

Call Center Agent - Collections - Bellville, South Africa
WNS Global Services —Cape Town, Western Cape 7530
Exceptional admin skills, with sound follow-through after contact with customers. Customer orientation in an international and multicultural context; able and…
Quick Apply
Guest Arrival Expert (Porter) - Protea Hotel by Marriott Waterfront Breakwater Lodge
Marriott International, Inc —Cape Town, Western Cape 8001
Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name,…
8d
Admin Clerk - Cape Town HQ-ZAF
PepsiCo —Cape Town, Western Cape 7560
Ensure that A&M Budget data is loaded accurately on SAP in line with the authorized budget amount. Reconcile own Excel spend reports with SAP on a monthly basis…
10d
Handyman - Cape Town Marriott Hotel Crystal Towers
Marriott International, Inc —Cape Town, Western Cape 7441
Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing,…
2d
Medical Receptionist
Loots Inc —Cape Town, Western Cape
*Experience*: A minimum of 5 years of experience in medical reception work or medical administration is required.
R16 000 a month
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5d
Junior Bookkeeper
Rob Menzies and Associates Inc —Nuweland, Western Cape
Must have a legal accounting background such as posting disbursements and preparing books up to trial balance etc. Calculating simple and compound interest.
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Contact Centre Agents (Flexi Agents) - South Africa
WNS Global Services —Cape Town, Western Cape 7441
It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders.
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Data Engineer
Decision Inc —Cape Town, Western Cape
Experience building and optimizing data pipelines, architectures, and data structures. Work with data and analytics experts to strive for greater functionality…
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21h
Call Center Agent - Inbound/Outbound - Bellville, South Africa
WNS Global Services —Cape Town, Western Cape 7530
Correcting customer records based on data gathered (i.e. updating customer contact details and escalating concerns regarding missing / expected data) to enable…
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Customer Care Agent
MCI Careers —Cape Town, Western Cape 7430
The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place…
2d
Associate
Lucas Dysel Crouse Inc. —Cape Town, Western Cape
Admitted Attorney with 3 - 5 years post admission experience. Able to perform well under pressure. This is a full-time on-site role for an Associate at Lucas…
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5d
Hotel Cleanliness Expert
Marriott International, Inc —Cape Town, Western Cape 8000
1 - 2 years’ experience in Housekeeping in a 4 or 5 Star Hotel. Report any maintenance problems, safety hazards, accidents, or injuries;
3d
Trainee Accountant
LPH Chartered Accountants Inc —Cape Town, Western Cape
Currently recruiting for 2024, 2025, 2026, 2027 and 2028 Qualifying as a Chartered Accountant of South Africa is no easy feat. You will need to work hard and…
Premiums and Claims Administrator (12 Month Contract)
Gen Re —Cape Town, Western Cape
The main purpose of this role will be to assist the members of the Life/Health Finance Team in all aspects of data handling and analysis work with the key focus…
Heart of House Specialist_SA
Marriott International, Inc —Cape Town, Western Cape 7530
Education: No high school diploma or G.E.D. equivalent. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and…
13d
Personal Assistant/ Bookkeeper
CJ Julius Inc Attorneys —Cape Town, Western Cape
Email CV to [email protected] with recent photo. Verbal and written skills must be excellent. Male aged between 32 and 38.
R15 000 - R17 000 a month
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12d
Event Booking Executive
Marriott International, Inc —Cape Town, Western Cape 8000
The position is involved in maximizing revenue through increased bookings across the sales office. Brings issues to the attention of property leadership team as…
4d
Amadeus Travel Ticketing / Reservation Agent
Red Deer Global Inc —Cape Town, Western Cape 7441
You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets.
Quick Apply
Quality Assessor - South Africa
WNS Global Services —Cape Town, Western Cape 7441
The main purpose of this position is to enhance the customer experience journey by assessing call centre interactions (calls, email, chat, other), enable low…
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Travel Ticketing and Reservations Agent
Red Deer Global Inc —Cape Town, Western Cape 7441
You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets.
Quick Apply

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Call Center Agent - Collections - Bellville, South Africa

WNS Global Services - Cape Town, Western Cape 7530

Quick Apply

Job Details

Full-time

Full Job Description

Company Description

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group’s over 41,000+ Professionals serve across 60 delivery centers in 16 countries worldwide, including China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Sri Lanka, UK and US.

WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people.

Why join us?

We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.

Job Description

The main purpose of the role will be to speak to customers that have an outstanding balance and help them get out of debt and prevent them falling back into debt by ensuring right and sustainable actions are in place

Key Responsibilities:

Will be required to proactively contact customers both by telephone and in writing. This will require both inbound and outbound calling, most of which will involve ‘telephone dialler’ activity
Will have knowledge of debt collection techniques and be able to demonstrate excellent negotiation and communication skills
Work with your customers to reduce debt in a timely manner to meet agreed targets. This will involve dealing with customer’s queries and internal queries within agreed SLA’s.
Will be required to find resolutions for customer debt and use every opportunity to collect cash and minimize bad debt write-offs
Will be required to work to agreed quality standards and within agreed timescales
Will be responsible for proactively developing and maintaining your specialist industry, business and system knowledge
Will be responsible for managing complaints and ensuring the compliance of these
Will need to liaise with both internal and external colleagues throughout the business and externally with customers
Maintain customer related information on systems to the required standards to progress work, maintain accurate records, identify gaps in customers records and proactively collect appropriate information.

Qualifications

Qualifications Required: Matric

Experience, Knowledge, Skills and Attributes Required:

6-12 Months Debt Collecting experience with preference given to those who have previous knowledge in Collections.
Preference will be given to candidates with experience in dealing with international clients
High proficiency in verbal & written English (a neutral accent is preferred as customers are businesses based in Canada)
Customer orientation in an international and multicultural context; able and willing to find out what the customer wants and needs and to act accordingly, taking the organization's costs and benefits into account.
Exceptional admin skills, with sound follow-through after contact with customers.

Quick Apply

black swan data, inc jobs in parow, western cape

Call Center Agent - Collections - Bellville, South Africa

Guest Arrival Expert (Porter) - Protea Hotel by Marriott Waterfront Breakwater Lodge

Admin Clerk - Cape Town HQ-ZAF

Handyman - Cape Town Marriott Hotel Crystal Towers

Medical Receptionist

Junior Bookkeeper

Contact Centre Agents (Flexi Agents) - South Africa

Data Engineer

Call Center Agent - Inbound/Outbound - Bellville, South Africa

Customer Care Agent

Associate

Hotel Cleanliness Expert

Trainee Accountant

Premiums and Claims Administrator (12 Month Contract)

Heart of House Specialist_SA

Personal Assistant/ Bookkeeper

Event Booking Executive

Amadeus Travel Ticketing / Reservation Agent

Quality Assessor - South Africa

Travel Ticketing and Reservations Agent

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