Altron - Johannesburg, Gauteng 

Provide telephonic and on-line support to clients on a custom software product. Support will be done remotely so the employee will not be required to travel.

Altron - Johannesburg, Gauteng 

Responsible for the implementation of the design, testing and maintenance of solutions. Understanding of the client problem that needs to be solved with the…

Altron - Johannesburg, Gauteng 

Respond to any customer quality and compliance related queries received by Altron Nexus, and facilitate the resolution of those by the relevant stakeholders and…

Altron - Johannesburg, Gauteng 

Ensures excellent customer service by meeting customer service levels and objectives. Continuously assesses and innovatively revise systems and processes to…

Altron - Johannesburg, Gauteng 

Ensure that internal customer satisfaction is attained. Ensure that quotes are managed and driven with Service Account Managers (SAM's)for pre-approval.

Altron - Johannesburg, Gauteng 

Ensuring all client interaction meets the relevant quality standards in place. Provide professional update to client on status of situation and ensure only…

Altron - Johannesburg, Gauteng 

Include but not limited to. Second line contact to customers for all testing request / query types; Arrange, dispatch and coordinate technical attendances;

Altron - Johannesburg, Gauteng 

Handle and resolve customer queries and disputes. Minimum 2 years Call Centre experience. Retention / Telesales experience an advantage.

Altron - Johannesburg, Gauteng 

Assess and repair failed installation when returned form the field or when failed at the staging department. Rebuild certain products for resell.

Altron - Johannesburg, Gauteng 

Act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency.

Altron - Johannesburg, Gauteng +1 location

To ensure that all the allocated and contracted development activities (Individual Development Plan) between manager and employee is successfully completed…

Altron - Johannesburg, Gauteng 

The purpose of the knowledge author is to ensure service desk and support documentation (knowledge articles, Standard Operating Procedures, root cause analyses,…

Altron - Johannesburg, Gauteng 

Computer literate (Word, Excel and outlook). Experience in Bureau environment advantageous. Experience in Netstar systems advantageous.

Altron - Johannesburg, Gauteng 

Preparation and monitoring of production/fitment schedules. Communication with relevant stakeholders regarding planning/fitment schedules.

Altron - Johannesburg, Gauteng 

The role would be responsible for enhancing the Customer and User Experience (UX) of the Service Desk by driving the quality initiatives within the environment.

Altron - Johannesburg, Gauteng 

Carrying out diagnostics, installations and repairs on SVR and Fleet units. Dealing with technical and client queries. Able to work flexible hours if required.

Altron - Johannesburg, Gauteng 

Creation of project related and other requisition on ERP system (Syspro). Do GRN’s for products and services. Follow up queries and supporting documentation and…

Altron - Johannesburg, Gauteng 

Responsible for receiving, verifying deliveries, inspecting for damaged parts, coordinating the delivery to receive a part, bin the part, pick it against an IMO…

Altron - Johannesburg, Gauteng 

To ensure that all allocated and agreed development activities are successfully completed according to the Altron performance management policy and procedure.

Altron Nexus - Johannesburg, Gauteng 

To ensure that all allocated and agreed development activities are successfully completed according to the Altron performance management policy and procedure.