20 Best personnel jobs in parktown, gauteng (Hiring Now!)

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Guest Arrival Expert (Bellstand/Porter) - African Pride by Marriott Melrose Arch Autograph Collection
Marriott International, Inc —Johannesburg, Gauteng 2196
Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name,…
20h
Guest Experience Expert (Receptionist) - Protea Hotel by Marriott OR Tambo Airport
Marriott International, Inc —Johannesburg, Gauteng
Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name,…
2d
Front office Manager
AccorHotel —Johannesburg, Gauteng
Directs, supervises and coordinates the activities of telephone exchange personnel and ensures the proper maintenance, repair and use of all telephone exchange…
Quick Apply
2d
L&D Administrator
Nestle Operational Services Worldwide SA —Bryanston, Gauteng
Collect, organize, and maintain accurate and up-to-date data related to learning and development activities within the organization.
5h
Marketing Personnel
Royal Kings School —Roodepoort, Gauteng
5 Years demonstrable experience in marketing; Deploy successful marketing campaigns and own their implementation from ideation to execution;
Quick Apply
5d
Jnr Payroll/HR Admin Assist/Receptionist
Apex Cordset Technologies Pty Ltd —Johannesburg, Gauteng
Call and Message Management: Deciding how to handle and direct incoming calls and messages, including whether to forward them or take messages.
6h
Receptionist (Front Office)
Time Personnel —Johannesburg, Gauteng
This is a full-time in-office position, basic computer skills are required and office hours are Monday to Friday 07:30 to 16:30.
Junior Receptionist
Worxs4U Recruitment —Johannesburg, Gauteng
At least 2 years’ experience as a receptionist answering a busy switchboard. Answering of a busy switchboard. Log calls for any issues with the Phone lines.
10d
Utilities Manager
Heineken International B.V. —Johannesburg, Gauteng 2000
Minimum 5 - 10 years in engineering, production, or related field in Utilities plants. 5-10 years’ experience as Utilities specialist or similar roles: and…
Quick Apply
1d
Sales Representative
PayJoy —Johannesburg, Gauteng
Availability to travel to visit stores, you must have your own car to cover assigned areas. Strong interpersonal and communication skills to establish effective…
1d
Security Salesmen
SPS Security —Woodmead, Gauteng
*Experience:* Minimum of 5 Years in security sales. *Proven Experience: *Proven track record in the security industry and preferably with their own security…
Quick Apply
7d
Food & Beverage Manager
HotelJobs.co.za —Johannesburg, Gauteng
The responsibilities of the Food & Beverage Manager include managing F&B operations and standards, adhering to budgets, hiring and training food and beverage…
R40 000 - R50 000 a month
10h
Creditor Supervisor
Fidelity Services Group —Roodepoort, Gauteng
Must have own reliable transport. Preparation of invoices and capturing onto SAP before month end deadlines. Preparation and capturing of creditor payments.
2d
Guest Arrival Expert (Bellstand/Porter) - Johannesburg Marriott Hotel Melrose Arch
Marriott International, Inc —Johannesburg, Gauteng 2076
Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name,…
Service Technician Apprentice
Sealed Air —Kempton Park, Gauteng 1619
In position of a code 08 valid drivers’ license and valid SA passport. The installation of specialized packaging systems equipment in industrial packaging…
2d
Group Facilities Manager
Central Energy Fund —Sandton, Gauteng
Work closely with internal stakeholders and contractors to coordinate office moves, expansions and office setups. Conduct regular safety audits and inspections.
15h
Sales/Admin/Operations Internship
Unibrands —Kya Sand, Gauteng
A degree from a recognized university. Candidates will be provided training on the various tasks that need to be done on a daily basis in the functions of sales…
R3 500 a month
Quick Apply
Store Manager
Kayur Investments —Randburg, Gauteng
Bachelor’s degree in Business Administration or relevant field preferred. Formulates pricing policies by reviewing merchandising activities; determining…
Quick Apply
14d
Facilitator Induction
Signa Group —Randburg, Gauteng
Explanation of the use off data SIM cards and data dongles. Facilitate introductions to key personnel, departments, and teams.
13d
Food & Beverage Support Expert (Banqueting) - Johannesburg Marriott Hotel Melrose Arch
Marriott International, Inc —Johannesburg, Gauteng 2076
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the manager; and complete safety…

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Guest Arrival Expert (Bellstand/Porter) - African Pride by Marriott Melrose Arch Autograph Collection

Marriott International, Inc - Johannesburg, Gauteng 2196

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Job Details

Full-time 20 hours ago

Full Job Description

Job Number 24159755
Job Category Rooms & Guest Services Operations
Location African Pride Melrose Arch Autograph Collection, 1 Melrose Square, Johannesburg, Gauteng, South Africa VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts – to get it right for our guests and our business each and every time.

CRITICAL TASKS

Guest Relations

Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process to resolve issues, delight, and build trust.
Address guests' service needs in a professional, positive, and timely manner.
Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
Assist other employees to ensure proper coverage and prompt guest service.
Engage guests in conversation regarding their stay, property services, and area attractions/offerings, including social media where appropriate.
Thank guests with genuine appreciation and provide a fond farewell.
Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
Stay up to date on the local area so that you are prepared to provide specific recommendations for guests.
Communicate recommendations in a way that builds excitement and interest among guests and associates.
Perform other reasonable duties as requested.

Guest Services

Arrange transportation (e.g., taxi, shuttle bus, Uber) for guests/residents/visitors, and record advance transportation request as needed.
Contacts appropriate individual or department (e.g., Valet, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem.
Follow up with guests to ensure their requests or problems have been met to their satisfaction.
Manage access to technological devices within public spaces (e.g., television, remote control, computer, internet, games, etc.) and provide basic troubleshooting assistance or refer to appropriate individual or department (e.g., Engineering, Security/Loss Prevention) as necessary.
Contact appropriate individual or department (e.g., Valet, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem.

Greet/Escort Guests

Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.
Tag, store, and retrieve luggage from luggage storage, providing guests with proper claim tickets for their luggage.

Communications

Speak to guests and co-workers using clear, appropriate and professional language.
Discuss work topics, activities, or problems with coworkers, Managers, or managers discreetly and quietly, avoiding public areas of the property.
Talk with and listen to other employees to effectively exchange information.
Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.

Working with Others

Support all co-workers and treat them with dignity and respect.
Develop and maintain positive and productive working relationships with other employees and departments.
Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.

Policies and Procedures

Ensure uniform, nametags, and personal appearance are clean, hygienic, and professional.
Follow company and department policies and procedures.
Perform other reasonable job duties as requested by supervisors.
Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
Protect the privacy and security of guests and coworkers.

Quality Assurance/Quality Improvement

Comply with quality assurance expectations and standards.

Safety and Security

Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
Maintain awareness of undesirable persons on property premises.
Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.

CRITICAL COMPETENCIES

Analytical Skills

Learning

Decision-Making

Problem Solving

Computer Skills

Basic Mathematics

Interpersonal Skills

Customer Service Orientation

Interpersonal Skills

Team Work

Diversity Relations

Cultural Awareness

Communications

English Language Proficiency

Communication

Listening

Applied Reading

Writing

Personal Attributes

Integrity

Dependability

Positive Demeanor

Presentation

Adaptability/Flexibility

Stress Tolerance

Initiative

Organization

Multi-Tasking

Time Management

PREFERRED QUALIFICATIONS

Education

Higher Education, Diploma or equivalent

Related Work Experience

Minimum 6 months experience in a similar role

Supervisory Experience

No supervisory experience is required

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

#LI-TK1

#LI-Onsite

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

personnel jobs in parktown, gauteng

Guest Arrival Expert (Bellstand/Porter) - African Pride by Marriott Melrose Arch Autograph Collection

Guest Experience Expert (Receptionist) - Protea Hotel by Marriott OR Tambo Airport

Front office Manager

L&D Administrator

Marketing Personnel

Jnr Payroll/HR Admin Assist/Receptionist

Receptionist (Front Office)

Junior Receptionist

Utilities Manager

Sales Representative

Security Salesmen

Food & Beverage Manager

Creditor Supervisor

Guest Arrival Expert (Bellstand/Porter) - Johannesburg Marriott Hotel Melrose Arch

Service Technician Apprentice

Group Facilities Manager

Sales/Admin/Operations Internship

Store Manager

Facilitator Induction

Food & Beverage Support Expert (Banqueting) - Johannesburg Marriott Hotel Melrose Arch

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