20 Best Customer Service jobs in Pretoria, GP (Hiring Now!)

Hastings Customer Service Representative
Hastings Direct —Centurion, Gauteng
The training will be a combination of in class and academy learning (listening to calls and live coaching). Have experience in delivering outstanding customer…
Quick Apply
6d
Baking Learnership
RCL FOODS Careers —Pretoria, Gauteng
To lead the industry by raising the standard of in-store and professional bakery product across the board, changing consumer perceptions and strengthening our…
3d
Warehouse Checker/Picker
Ford Motor Company —Pretoria, Gauteng 0184
Maintain 5’s principle daily. Airfreight, Backorder and VOR must be completed within 4 hours. Ensure that all parts checked from Receiving area are binned and…
2d
Administrator
SGS —Silverton, Gauteng
Liaison with customers via telephone or email as and when required. Maintain hard copy Sample Register as and when required.
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6d
Junior Travel and Marketing Consultant
NBGS Travel —Midrand, Gauteng
Help gather and analyze data to reach insights about brands, competitors, and trends. Develop and maintain good relationships with customers via social media…
R6 000 - R8 000 a month
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4d
Service Consultant
Sanlam —Pretoria, Gauteng
The purpose of this position is to provide support to the Relationship Managers and is responsible for delivering quality service to customers, who could be…
9h
Sales Consultant
Incanda Retail —Brooklyn, Gauteng
Handle service inquiries from customers. Provide efficient, courteous customer service and assist in all aspects of product offerings and services.
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Customer Experience Advisor
FirstRand —Olifantsfontein, Gauteng
Deliver customer service through adherence to quality service standards. Contribute to teamwork and inclusivity within own team.
3d
Floor Customer Advisor
Jonsson Workwear —Centurion, Gauteng
Assist customers by preparing quotations for current and future orders. Well-spoken with an excellent telephone manner. Fluent in spoken and written English.
1d
Sales Representative
Remmogo Simunye Funerals —Pretoria, Gauteng
Promoting our services and reaching out to potential customers. *Digital Marketing Resources*: We provide you with the tools needed to thrive, including…
From R4 000 a month
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7d
Driver - Code 14
Tsebo Group —Pretoria, Gauteng
Ensure safe staff transport from unit to unit. Valid Driver's licence Code 14 -EC. Ensure vehicle is clean and serviced regularly.
6d
Call Centre Agents
Assupol —Menlyn Park, Gauteng
Responsible for own policy retention. Market products and achieve sales target (TCF). Sell policies (in and out bound). Fit and Proper Requirements.
Sales Account Representative
Shoprite Group —Pretoria, Gauteng
Demonstrable knowledge to wholesale and pharmacy operations, products and services with specific experience working with excel/sheets based raw data and basic…
19h
Hastings Home FNOL Advisor
Hastings Direct —Centurion, Gauteng
By capturing data pertaining to new claims for customers that call in after having an incident with their vehicle. Customer service experience, telephony based.
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3d
Travel Consultant | Centurion Mall - R12000 to R20000 + Commission
WOLO Travel —Centurion, Gauteng
Proactively seek to enhance your own personal development with assistance from your Team Leader. Must provide own transport or be able to travel to Centurion…
R12 000 - R20 000 a month
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2d
SALES CONSULTANT
Smollan —Pretoria, Gauteng
High school diploma or equivalent required; additional education or training in sales or marketing preferred. Follow the policies and guidelines communicated by…
10d
iPro (Apple) Sales Consultant - Wonderboom (Pretoria)
Core Group —Pretoria, Gauteng
Uphold exceptional customer service standards. Passion for delivering exceptional customer service and fostering positive customer relationships.
16h
Bakery Packer
Conzas Biscuits in Soweto (Pty). Ltd. —Midrand, Gauteng
Provide exceptional customer service, including answering questions and handling special requests. Ensure compliance with food safety standards and regulations…
From R2 250 a month
Quick Apply
7d
Accounts Receivable Officer II (Call Centre) - Centurion
Ampath Laboratories —Centurion, Gauteng
Allocate, process and reconcile patient, medical aid, client and company payments, and process list enquiries to ensure correct processing on accounts, Collect…
19h
THEATRE BOOKINGS CLERK
Cure Day Hospitals —Pretoria, Gauteng
Superior communication and interpersonal skills with a customer service focus. Demonstrate flexibility in accordance with the operational needs within the…
2d

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Hastings Customer Service Representative

Hastings Direct - Centurion, Gauteng

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Job Details

Full-time 6 days ago

Full Job Description

Company Description

OUTsurance Shared Services is a customer-centric financial services company with a global foot print. We are vibrant, successful and values orientated with an awesome dynamic culture encapsulated by the ethos that clients and staff “always get something OUT.” Our success can be attributed, amongst other things, to the outstanding people that work for us.

Job Description

In our department:

You will be working as a Customer Representative in our New Business department, working alongside our dynamic team, helping our customers who turn to you for your expert knowledge.
You will deal with a variety of inbound calls servicing new customers.
We will provide full training, so you are fully equipped to be successful in your new career!
We treat our customers and colleagues in the way we'd like to be treated. We want to be the biggest and best digital insurer in the UK and expect and encourage all colleagues to play their part in achieving this. You'll discover a vibrant atmosphere, where friendly, supportive colleagues are always ready to help each other & you could be part of this

What will you be doing

As a customer representative your main job will working within our inbound call centre, addressing a diverse range of customer via telephone and digital.
The calls you receive will be varied; they could include giving quotes, taking payments
Sell the benefits of our products – no cold calling!
Listen to customer needs and identify opportunities
Deliver awesome service

What we are looking for

We are looking for positive thinking, self-motivated individuals. You will have the ability to forge positive relationships and strive to resolve customer queries first time.
An insurance background is not necessary, we see many skills as transferrable, if you have a background in retail, hospitality, sales or just an interest and passion for customer service we'd love to speak to you.

Qualifications

Minimum Matric Qualification or equivalent qualification (SAQA certified)

Additional Information

Required Competencies & Personal Attributes:

Delivers a can-do attitude to challenges and problems, taking responsibility for delivering solutions
Ensure that you are meeting customers’ fair and reasonable expectations and provide fair outcomes. Question and challenge peers and managers where processes and procedures do not meet these expectations and any activity that does not place customers’ interests at the heart of how we do business.
Ensure completion of all training as mandated by the company.
Ensure that you achieve and demonstrate levels of competence required to fulfil job requirements
Ensure all work is carried out to a high level of accuracy in line with our company quality and compliance standards.
Ensure that you achieve and demonstrate levels of competence required to fulfil job requirements
Ensure completion of all training as mandated by the company by achieving the required pass marks and assessment criteria.
Demonstrate excellent persuasive skills with an ability to overcome objections whilst delivering a fair outcome for our customers.

We’re looking for people who:

Candidates with fluent English communication skills
Have experience in delivering outstanding customer service
Have experience in Retention of Clients in The Insurance Sector
Are comfortable in talking to people over the phone, with the ability to easily hold a conversation with customers in The UK.
Have strong active listening skills
Enjoy working in a fast-paced environment with extensive shift and weekend work
Are motivated to achieve positive results and reach targets
Have experience and are comfortable with using a PC and keyboard, as this will form a core part of your role, if successful

Working Hours

You will be required to work the following days and shifts based on a pre-determined roster:

3 weekdays for 8 hours, between 09:00 to 23:15 (combination of days from Monday to Friday)
Saturdays from 10:00 to 19:45
Sundays from 11:00 to 19:15
You will get 1 weekend off in every 8-week cycle BUT will work 1 additional weekday before the weekend off)
The successful candidate must be flexible to allow for possible variations to the above mentioned working hours

Training

You will be provided with 6-8 weeks of training which will be facilitated on-site. The training will be a combination of in class and academy learning (listening to calls and live coaching). Your training may occur during the day or during evenings/nights. You are required to achieve the minimum pass marks on assessments before you move onto the next phase of training and an overall pass rate at the end to pass out of Academy. Failure to do so may lead to termination of employment.

Quick Apply

Customer Service jobs in Pretoria, GP

Hastings Customer Service Representative

Baking Learnership

Warehouse Checker/Picker

Administrator

Junior Travel and Marketing Consultant

Service Consultant

Sales Consultant

Customer Experience Advisor

Floor Customer Advisor

Sales Representative

Driver - Code 14

Call Centre Agents

Sales Account Representative

Hastings Home FNOL Advisor

Travel Consultant | Centurion Mall - R12000 to R20000 + Commission

SALES CONSULTANT

iPro (Apple) Sales Consultant - Wonderboom (Pretoria)

Bakery Packer

Accounts Receivable Officer II (Call Centre) - Centurion

THEATRE BOOKINGS CLERK

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