20 Best Brand Office jobs (Hiring Now!)

AsstMgr-Front Office I_SA
Marriott International, Inc —Bloemfontein, Free State 9301
Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Assists the Front Office Manager in administering front office functions…
4d
System Admin Controller - VKB Agri Processors , Head Office Reitz
VKB Group —Reitz, Free State
Engineering Stores/Inventory Experience 3-5 Years. The ideal team player will be responsible for creation of Common Stock Items, creation of Spare Parts…
4d
UK Customer Service
Galaxy Outsourcing —Home Based
A quiet office space at home, free from distractions, with a reliable fibre internet connection. You must have a fast broadband connection with good upload and…
R12 600 a month
12d
Factory Administrator
AVI Limited —Akasia, Gauteng
3-5 years of experience in a similar role within FMCG or manufacturing. Resilience under pressure, thriving in a fast-paced, deadline-driven environment.
6d
Advertising Sales, PR & Events Internship
NMNG Global —Sandton, Gauteng
Support sponsor-related activities and contribute to brand partnerships. Assist in sales and marketing initiatives for brands and advertisers.
From R4 500 a month
Quick Apply
Baking Learnership
RCL FOODS Careers —Pretoria, Gauteng
To lead the industry by raising the standard of in-store and professional bakery product across the board, changing consumer perceptions and strengthening our…
6d
Customer Service Advisor
Concentrix —Durban, KwaZulu-Natal
Answer incoming calls to assist customers with placing new orders, processing returns and exchanges, and general customer queries.
R6 500 a month
9d
Junior Brand Manager
Wholesale Retail Industry —Blackheath, Western Cape
Collaborate with key customers, support office, sales agents, marketing manager, sales manager, web developers and senior managers to optimise all marketing…
R9 000 - R11 000 a month
Quick Apply
11d
Office Administrator
Brambles Group —Creighton, KwaZulu-Natal
Maintain an accurate and up-to-date filing system. Incoming telephone calls should be promptly and professionally attended to. Ensure SOPs are up to date.
3d
L'Oréal SA_ Marketing Intern (CPD)
L'Oreal —Johannesburg, Gauteng
As a Marketing Intern within L’Oréal’s Consumer Products Division, you will gain invaluable experience in the heart of a global beauty powerhouse, contributing…
1d
PRODUCT CONSULTANT
Smollan —Gauteng
Computer literacy – MS office suite. We're on the lookout for a Product Consultant in Nortgate to create and increase brand awareness through maintaining…
10d
Experienced Travel Consultants | Cape Town CBD- R15000 to R20000 + Commission
WOLO Travel —Cape Town, Western Cape
Proactively seek to enhance your own personal development with assistance from your Team Leader. Hybrid work from home and office flexibility.
R15 000 - R20 000 a month
Quick Apply
5d
Head Of Treasury: Front Office - VKB Group, Head Office Reitz
VKB Group —Reitz, Free State
Responsible for development of digitalisation for the treasury front office. Identify opportunities and implement treasury front office related business process…
12d
Data Entry Administrator
Genflow Ltd —Cape Town, Western Cape
Adding data into our own software. Verify data and correct data where necessary. As a *Data Entry Administrator,* you will play a crucial role in managing and…
Up to R143 088 a year
Quick Apply
Chocolate Advisor Flexi Permanent 180 Hours (Sandton Boutique)
Lindt and Sprungli (South Africa) —Gauteng
Compliance to food and hygiene and safety standards practicing good hygienic practices. Comply with all work health and safety requirements.
Marketing Assistant
Pedros —Newlands, KwaZulu-Natal
3-5 years of experience in Marketing Administration. Manage phone calls and distribute correspondence. Attend meetings to take dictation and minutes.
12d
Sales Specialist
The Brand and Beverage Company —Carletonville, Gauteng
Regular driving with valid drivers license. Maintain a healthy database in that: all customers called on must comply with availability requirements, RSP selling…
R7 000 a month
Quick Apply
Restaurant Administrator
Life & Brand Portfolio —Cape Town, Western Cape
Daily, weekly and monthly administrative requirements; weekly wages and salaries, capturing invoices, capturing wastage, capturing production, daily cash ups…
R5 000 - R7 000 a month
Quick Apply
5d
Student Wellness Manager
IIE Varsity College , IIE Vega and IIE MSA —Sandton, Gauteng
Compiles and submits the necessary reports to the national office and ADvTECH head office as and when required. Student Wellness Administration and Reporting.
Office assistant & socialite internship at a model agency in Cape Town
Abroad Internships —Cape Town, Western Cape
Mission/Vision of the company: We build our brand by building people into brands. We scout, develop, motivate and train potential models. We are working with…
Quick Apply

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AsstMgr-Front Office I_SA

Marriott International, Inc - Bloemfontein, Free State 9301

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Job Details

Full-time 4 days ago

Full Job Description

Job Number 24176182
Job Category Rooms & Guest Services Operations
Location Protea Hotel Bloemfontein Willow Lake, 101 Henry Street, Willows, Bloemfontein, South Africa, South Africa VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Encourages and builds mutual trust, respect, and cooperation among team members.

Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.

Ensures employee recognition is taking place on all shifts.

Establishes and maintains open, collaborative relationships with employees.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Strives to improve service performance.

Collaborates with the Front Office Manager on ways to continually improve departmental service.

Communicates a clear and consistent message regarding the Front Office goals to produce desired results.

Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Serves as a role model to demonstrate appropriate behaviors.

Sets a positive example for guest relations.

Displays outstanding hospitality skills.

Empowers employees to provide excellent customer service.

Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

Provides feedback to employees based on observation of service behaviors.

Handles guest problems and complaints effectively.

Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.

Ensures compliance with all Front Office policies, standards and procedures.

Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

Additional Responsibilities

Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Functions in place of the Front Office Manager in his/her absence.

Communicates critical information from pre- and post-convention meetings to the Front Office staff.

Participates in department meetings.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Protea Hotels by Marriott® is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 60 hotels across South Africa, Zambia, Nigeria, Namibia, Tanzania and Uganda. If you have a passion for delivering every guest a personalized service experience and desire to be part of the ‘Coolest Hotel Brand in South Africa’, join the Protea Hotels by Marriott® team today! In joining Protea Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

Apply Now

Brand Office jobs

AsstMgr-Front Office I_SA

System Admin Controller - VKB Agri Processors , Head Office Reitz

UK Customer Service

Factory Administrator

Advertising Sales, PR & Events Internship

Baking Learnership

Customer Service Advisor

Junior Brand Manager

Office Administrator

L'Oréal SA_ Marketing Intern (CPD)

PRODUCT CONSULTANT

Experienced Travel Consultants | Cape Town CBD- R15000 to R20000 + Commission

Head Of Treasury: Front Office - VKB Group, Head Office Reitz

Data Entry Administrator

Chocolate Advisor Flexi Permanent 180 Hours (Sandton Boutique)

Marketing Assistant

Sales Specialist

Restaurant Administrator

Student Wellness Manager

Office assistant & socialite internship at a model agency in Cape Town

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