The purpose of an Area Manager is to oversee and manage multiple branches within a specific geographic region, ensuring operational efficiency, performance, and strategic alignment with organizational goals through business insurance and lending
Contribute to the implementation of geographical Alternative Distribution channel’s retail branch strategy
Demonstrate inspirational leadership to support and manage Branch Managers
Drive business innovation through partnerships with identified partners within the group.
Support the implementation of the Area strategic plan for Alternative Distribution Channel
Represent the ambassadorial ‘face of the Area’ in terms of community events and sales campaigns
Embrace collaboration and synergy between all channels across segments in the designated geographical area to drive sales and market share growth
Accountable for achievement of the Area’s profitability (VNB and expense management) for the province
Ensure adherence to compliance and risk management for the designated area
Ensure operational excellence within the designated area
Support the development of talent, and drive transformation agenda.
Strategic Leadership:
Form part of the Provincial Mancom that takes collective accountability for the decision making and leadership of the Area
Analyse market changes, competitors, risks, opportunities and threats and create contingency plans for these in order to protect and grow market share
Be overall accountable for the profitability and success of the designated area with respect to strategic attainment of business plans, decision making, operations, sales, compliance and customer service
Understand the overarching Alternative Distribution channel’s retail branch strategy and vision in order to co-create (with the Branch Managers and Area Manco) and aligned national distribution strategy that incorporates all channels across the different segments
Operational Leadership:
Provide feedback to the Provincial General Manager on the implementation of the strategic direction for the geographical area of the business unit
Provide regular operational direction to align with strategic objectives of the Channel.
Monitor and track branches’ operational plans
Ensure the effective implementation of all company policies
Follow through and provide feedback on adverse audit findings and the implementation thereof.
Area Ambassador Role:
Be the face of the Area (Cross Channel), an ambassador for clients, stakeholders and intermediaries in the province (relationship building, events, recognition conferences, networking, opening doors, influencing etc.)
Positioning of Sanlam as a brand and business on provincial level in the market with key public and private market stakeholders
Engage with industry bodies (i.e. business and community forums)
Develop and maintain provincial business partnerships within the financial services community (including competitor liaison when required)
Host events and functions that drive recognition
Forge close relationships and influence with Product Houses and key HO functions on behalf of the province in order
