Established in 2001, RSAWEB is South Africa’s fastest growing internet service provider (ISP) with a focus on providing connectivity to home customers, and a wide array of technology solutions to businesses. We are obsessed about ensuring all our customers receive the best possible digital experience and exceptional customer service. Thousands of customers have given RSAWEB a 5-star rating, with an average rating of 4.7 out of 5 on Google – the best-rated ISP in South Africa. We are extremely proud of winning KFM’s Best of the Cape Awards: Best ISP in 2021 and 2022 being one of the fastest streaming ISPs on Netflix and a consistently top-rated ISP on MyBroadband. These accolades are not for nothing, as we constantly strive to improve our products, services, and solutions to enhance each customer’s experience. Having invested heavily in infrastructure, RSAWEB has built a strong presence in South Africa with Data Centres in Johannesburg and Cape Town.
Our Products and Services:
- Fibre-to-the-Home (FTTH)
- Fibre-to-the-Business (FTTB)
- Enterprise connectivity
- Mobile connectivity and data management
- Cloud infrastructure and more!
At RSAWEB, we are passionate about using our creativity, to provide innovative solutions and services, that allow our customers to succeed in all areas of life. We believe that we are in the business of connecting customers and businesses with each other and a world of infinite possibility and opportunity, through technology. Our mission transcends our values through every customer, every interaction, every connection, every day.
Our values:
- We Build Trust and Ownership
- We Honour & Respect People
- We Cultivate Passion & Creativity
- We Innovate Feverishly
- We Go the Extra Mile
- We Believe in Humility
- We Communicate Openly & Honestly
- We Make it Fun
- We Teach, Grow & Learn
- We Do More, With Less
Summary:
We are looking for a dynamic Network engineer to manage and maintain our access, GPON and metro network. Someone who is not scared to get stuck in, get innovative all whilst being super-attentive to details. Your primary focus will be the expansion/deployment and maintenance of our ever-growing GPON and access network. We need someone who can proactively problem solve and oversee the activities involved in quality resolution of complex technical issues, responding with an appropriate sense of urgency to problems escalated to Network Engineer’s level. Whilst this is a standard Monday to Friday, 8 to 5 job, we pride ourselves on exemplary customer service and will need you to provide support on a rotational shift basis in order to achieve this. One of the many things that sets us apart is the service level that our clients have come to expect, appreciate, and love.
What will you get out of working for us? Probably more than we could put on paper. We provide an excellent opportunity to gain hands-on technical and personal skills in a fast-paced environment. We encourage you to think on your feet and challenge yourself daily to reach new heights.
Job Duties:
- Rollout access network according to predefined standard
- Maintain existing access networks
- Rollout and maintain GPON network
- Implementing monitoring systems to track the network
- Proactively action and address items which might affect network performance
- Help design and implementation of low-latency, high-availability networks
- Action tickets or faults highlighted by NOC or customers
- And any other reasonable task
- Completed CCNA is preferred
- 2+ years working within an ISP based environment in a similar position
- Experience and knowledge of Cisco routers and switches (IOS)
- Experience and knowledge of Juniper routers and switches (JUNOS)
- Experience and knowledge of Extreme Networks switches (EXOS)
- Experience and knowledge of IP addressing and subnetting (IPv4 &IPv6)
- Experience and knowledge of Routing protocols including BGP and OSPF
- Experience and knowledge of MPLS and Metro Ethernet protocols
- Excellent analytical and troubleshooting ability
- Basic knowledge of Linux Servers
- Experience and knowledge of Radius (AAA)
- Experience and knowledge consumer connectivity protocols (DHCP and PPPoE)
- Experience and knowledge of Excel
- Basic knowledge of VMWare and virtualization
- Valid driver license and own transport
- Proficiency with source-control tools (GitHub, Bitbucket, etc.)
- Experience working in an entrepreneurial environment
- Familiar with monitoring systems/tools e.g. Netdata/Zabbix/Iris
- Medical Aid (Discovery)
- Reduced Gap Cover Rates (Turnberry Premier)
- Retirement Annuity Contribution (Allan Gray)
- Medical Insurance (Momentum - Health4Me)
- Discounted Internet Connectivity
- Free Employee Wellness Programme (Lyra)
- Exposure to latest industry technologies and standards
- Lastly, a work environment that rivals the very best!
If you have not heard from us within 2 weeks of submitting your application, please consider your application as unsuccessful.
