Dis-Chem Pharmacies’ in Stikland, Cape Town has an opportunity available for a DC Dispatch Trainee Manager to join the team. The main purpose of this role will be to achieve operational excellence within the Dis-Chem Distribution centre incorporating functions in necessary areas, ensuring that both legal and customer requirements are met.
Minimum Requirements…
Essential:
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Grade 12 / Matric
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Degree/Diploma in Logistics or Supply Chain Management
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Minimum 1-2 Years relevant experience in Distribution, Logistics or Supply Chain Environment
Advantageous:
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Relevant experience in the field of Logistics/Supply Chain Management
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Experience in the Retail/Pharmaceutical Supply Chain Experience with SAP, EWM or other ERP systems
Job Specification…
Planning:
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Optimal planning and forecasting of department resources to meet the daily strategic objective defined by the quantity of orders in the system.
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Ensure that customer orders and jabs are pulled daily and that Wave item clearing is maintained with no orders in excess of 2 days.
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Ensure that the system is monitored and cleaned up by using the management tools available on SAP EWM.
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Ensure that all stock is received and packed away and accurately maintained on the system.
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Assist with implementation and optimization of new projects related to improving the efficiency of operations.
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Ensure that all equipment is maintained and in safe operating conditions.
Planning and Deliveries:
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Ensure optimal route and space planning to meet the day-to-day strategic objectives.
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Understand and execute the planning process involved when stock leaves the distribution centre.
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Ensure routing of vehicles to ensure optimum utilisation and vehicle turnaround times.
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Ensure all orders that are picked and processed timeously and accurately and are delivered as per operational requirement.
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Arrange returns and collection of the upliftment, which must be tracked throughout the return process.
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Ensure drivers are debriefed, paperwork is filled and queries resolved.
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Ensure admin and daily checking of all delivery log sheets takes place, to facilitate queries and credit note request.
Human Resource Management:
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Report personnel problems by analysing data, investigating issues, and identifying solutions with Management and take corrective action.
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Ensure all supervisors in department manage their staff efficiently.
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Ensure training of new staff in that they have the necessary tools and equipment required to perform their duties efficiently.
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Set employee goals and objectives in line with Management views.
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Monitor staff performance and report to Management.
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Work with Management to manage employees that do not comply with Dis-Chem Policies and procedures according to the disciplinary code.
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Develop an environment that creates, maintains or improves the ability to carry out work related obligations.
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Responsible for the succession planning of subordinates.
Administration:
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Efficient and accurate administration, filling and reporting for transactional excellence.
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Management and adherence to GWP, SHE program and OHS act.
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Document and revise department standard operating procedures and system instructions where required.
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Ensure department’s consumable needs are met.
Customer Service:
- Effective and efficient resolution and communication of internal and external customer day-to-day queries.
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Build and maintain good relationships with all 3rd party stakeholders and communicate effectively to resolve any supply chain issues.
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Ensure that all deliveries are delivered in full, on time and to the correct customer.
Security and Operating Costs:
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Prevent and act on security or risk issues and ensure that risks are dealt with proactively.
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Ability to analyse and interpret any shrinkage indicators and work with Management to act accordingly.
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Be security conscious all the time and avoid committing theft or fraud.
General:
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Housekeeping must be in accordance to Dis-Chem standards. Make sure that work areas under your control are always clean and tidy.
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Adhere to Dis-Chem Policies and Standard Operating Procedures.
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Adhere to Health and Safety rules and regulations.
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Adhere to Dis-Chem Uniform and personal appearance policy.
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Adhere to Dis-Chem Disciplinary and Counselling Policy and Procedures.
Competencies
Essential:
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Ability to work under pressure
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Deadline driven
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Demonstrate an understanding of the necessary leadership principles, values, principles of behaviour and leads by example.
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Demonstrate personal initiative.
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Take accountability for own actions.
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Demonstrate an understanding of and a commitment to corporate governance principles
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Demonstrate a service mind-set and ensures everything within reason is done to achieve service excellence.
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Have the ability to build effective and productive relationships at all levels.
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Have the ability to influence service providers and build effective relationships within a team environment.
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Have the ability to acknowledge conflict, give positive / difficult feedback and make decisions while maintaining individual dignity and respect.
Special conditions of employment:
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South African Citizen
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MIE, clear criminal and credit
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Driver’s license and/or own reliable transport
Remuneration and benefits:
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Market related salary
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Medical aid
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Provident fund
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Staff account
ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.
Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.
