A job opportunity exists for the right candidate in Western Cape
Employment Type:
Permanent
Reference No:
HO123/2026
Location:
Directorate: Health Information Technology – HIS Application Support Centre, Head Office, Cape Town
REMUNERATION
R 487 197 per annum - R 573 897 per annum Annual salary plus service benefits (13th cheque, employer's contribution to the pension fund, housing and medical aid allowance).
STARTING DATE
31 Jul 2026
CLOSING DATE
17 Aug 2026, 5:00 pm
EMPLOYMENT EQUITY
The Department of Health and Wellness is guided by the principles of Employment Equity. Candidates with disabilities are encouraged to apply and an indication in the regard will be appreciated.
Note: No payment of any kind is required when applying for any of the positions advertised by the Western Cape Government.
INHERENT REQUIREMENTS OF THE JOB
Valid driver’s license. Willingness to travel to WCDHW health institutions. Willingness to work overtime.
EXPERIENCE
Appropriate experience in health facility administrative and clinical processes. Appropriate experience in primary health care facility systems. Appropriate experience in training and supporting system users on clinical applications.
MINIMUM EDUCATIONAL QUALIFICATION
An appropriate 3-year National Diploma or Degree.
COMPETENCIES (KNOWLEDGE/SKILLS)
Extensive knowledge and experience in clinical health systems. Good communication and interpersonal skills. Proven ability to work in a team environment. Ability to provide user training and support. Accurate data capturing skills. Computer literacy, including MS Office and MS Project. Knowledge of all health information systems and modules within the Western Cape Department of Health and Wellness. Understanding of business process re-engineering. Understanding of system maintenance and enhancement process flows. Understanding and development of quality control processes.
ENQUIRIES
Mr J Maharaj, tel. no. (021) 938-6513
DUTIES (KEY RESULT AREAS/OUTPUTS)
Manage and control the clinical systems and modules across all hospitals and clinics in the Western Cape. Oversee the maintenance of systems, documentation, access control, and print management. Maintence and Support of the Electronic Health Record. Manage and ensure updates for annual or ad hoc regulatory changes. Liaise with HIS management, hospital management, IT and other stakeholders on clinical system matters. Provide end-user support and resolve system problems for clinical systems. Update and maintain user manuals and clinical system procedures. Oversee system changes and manage test processes with formal outcome reporting. Develop system release notices for system changes and ensure user awareness. Oversee training needs and training for users and core trainers. Assist with data quality assurance. Manage compliance with system release logs and exception reports. Drive business process re-engineering in clinical system-related areas across hospitals. Support development and administration of new clinical system modules. Manage System Controllers. Collaborate with the Finance and clinical documentation teams to ensure compliance of clinical systems with hospital fees and patient administration policies and manage new enhancement requests through to deployment where accepted. Provide ad hoc support to the Deputy Director: eHealth Systems.
NOTE
Shortlisted candidates will be required to undergo competency assessments/proficiency tests, and no payment of any kind is required when applying for this post.
NOTICE TO ALL
Candidates must comply with the advertised appointment requirements of the post by the closing date and time of the advert.Candidates may be subjected to a competency test. No payment of any kind is required when applying for this post. As directed by the Department of Public Service and Administration, applicants must note that further checks will be conducted once they are shortlisted and that their appointment is subject to positive outcomes on these checks, which include security clearance, qualification verification, criminal records and previous employment. All shortlisted candidates, including SMS, shall undertake two pre-entry assessments. One will be a practical exercise to determine the candidate’s suitability based on the post’s technical and generic requirements, and the other will be an integrity (ethical conduct) assessment.
It will be expected of shortlisted candidates to be:
available at the venue on the time and date as determined by the Department and
bring along recently (not older than 6 months) certified copies of your Identity Document (ID), driver’s license (if applicable for the post), qualification and/or proof of registration at relevant statutory body etc. Failure to adhere to the aforementioned may lead to his/her application being disqualified and not further considered.
