2 Claims risk assessor Jobs and Work in Western Cape

Payments Assistant Insurance
MVIA —Southern Suburbs, Western Cape
- Full-time
Loss Adjuster
Nedbank —Cape Town, Western Cape
8d

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Insurance Loss Adjuster
NCAG Assessors Cape Town —Western Cape
She/he must have 3-5 years insurance/non-motor claims experience. Fully computer literate (Word, excel, Outlook, etc.). Must be efficient in Excel.
R10 000 - R30 000 a month
Quick Apply
Loss Adjuster
Nedbank —Cape Town, Western Cape
Making decisions, handle all administration and telephonic queries arising around that Quantification by either drafting a scope of work and finalizing the cost…
8d

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Payments Assistant Insurance

MVIA
Southern Suburbs, Western Cape

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Job Details

Full-time

Full Job Description

MVIA is looking for a detail-focused Claims Payment Agent to ensure our claims payments are accurate, timely, and compliant. This is your chance to be part of a team that keeps our short-term motor insurance operations running smoothly, while maintaining high standards of control, accuracy, and service.

If you’re organized, meticulous, and thrive in a structured environment where precision matters, this role is perfect for you.

Responsibilities

- Process service, warranty, excess, tyre, and related claims payments accurately and in line with approved authorisations and SOPs
- Capture, submit, and release payments on the claims management system within agreed turnaround times
- Ensure payments are made to correct approved creditors using authorized methods
- Verify documentation compliance before payment and escalate discrepancies or exceptions
- Maintain complete, accurate, and up-to-date claim records in the system
- Record all payments accurately in tracking tools and reports
- Communicate professionally with repairers, service providers, assessors, and internal stakeholders to resolve payment queries
- Support client refund processing according to approved procedures
- Minimise payment errors, overpayments, or unauthorised payments through careful attention to detail
- Identify recurring issues, risks, or process gaps and contribute to continuous improvement
- Adhere to confidentiality, data protection, and ethical standards at all times

If you’re meticulous, organized, and passionate about payments accuracy, this is your opportunity to join MVIA and play a key role in ensuring every claim payment is processed correctly and efficiently.

Matric / Grade 12 (essential)
Previous experience in claims administration, insurance operations, or payment processing advantageous
Experience working with EFT payments and supplier banking details preferred
Exposure to VAT or basic financial controls is beneficial
Strong numerical accuracy and attention to detail
Ability to interpret authorization documentation and payment approvals
Competence in claims systems and Microsoft Excel
High level of integrity, accountability, and professionalism
Strong organizational and time-management skills
Ability to work independently while following structured processes
Clear written communication and accurate recordkeeping
Ability to identify issues and escalate appropriately

If you're meticulous, organized and passionate about payments accuracy, this is your opportunity to join MVIA and play a key role in ensuring every claim payment is processed correctly and efficiently.

Apply Now

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claims risk assessor jobs in western cape

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Loss Adjuster

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