12 Management Jobs and Work in Swellendam Western Cape 6742

Service Consultant
Nedbank —Swellendam, Western Cape
Logistics Administrator
SoillHR —Swellendam, Western Cape
Logistics Coordinator
SoillHR —Swellendam, Western Cape
Financial Adviser: Everyday Banking (FAIS)
Absa Bank Limited —Swellendam, Western Cape
- Full-time
Creditors Clerk
SoillHR —Swellendam, Western Cape
Retail Team Leader
Absolute Pets —Swellendam, Western Cape
- Full-time
Quick Apply
Welder (JDI)
Senwes Ltd. —Swellendam, Western Cape
- Full-time
Process Engineer
SoillHR —Swellendam, Western Cape
Financial Manager (JDI)
Senwes Ltd. —Swellendam, Western Cape
- Full-time
Millwright Artisan
Overberg Water Board —Swellendam, Western Cape
- Part-time
Plant General Manager
SoillHR —Swellendam, Western Cape
Health and Safety Administrator
SoillHR —Swellendam, Western Cape

I want to receive the latest job alert for management in swellendam western cape 6742

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

management jobs near swellendam western cape 6742

Finance Manager jobs in Lynnwood, Gauteng

Finance Manager jobs in Johannesburg, Gauteng

Security Manager jobs in Pretoria, Gauteng

Finance Manager jobs in Bloubergstrand, Western Cape

Recruitment Manager jobs in Cape Town, Western Cape

Finance Manager jobs in Alrode, Gauteng

Environmental Health jobs in Kwazulu Natal

Legal Administrator jobs in Gauteng

Logistics Administrator jobs in Cape Town, Western Cape 7925

Financial Advisor jobs in East London, Eastern Cape

Financial Advisor jobs in Umhlanga, Kwazulu Natal

Asi Financial Services jobs in Johannesburg, Gauteng

Financial Advisor jobs in Free State

Financial Advisor jobs in Johannesburg, Gauteng 2023

Financial Consultant jobs in Cape Town, Western Cape

Plant Manager jobs in Cape Town, Western Cape

Plant Manager jobs in Western Cape

Plant Manager jobs in Gauteng

Branch Manager jobs in Durban, Kwazulu Natal

Restaurant Manager jobs in Gauteng

Service Consultant

Nedbank -
Swellendam, Western Cape

Apply Now

Job Details

Full Job Description

Job Requisition detail

Req: 146569

Role: Service Consultant

Area: Swellendam

Advert closing date: 03/07/2026

Job Family

Sales and Service

Career Stream

Client Service

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

FAIS Affected - Yes

Job Purpose

To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e.balancing and replenishment) and performing first line device maintenance in order to meet business goals and exceed the client expectations.

Job Responsibilities

Client Engagement:

Address any concerns relating to the queue flow or digital devices.
Assist client to download online applications and resolve any log in issues.
Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
Educate clients and potential clients on how to subscribe and service their account.
Educate clients on self-service, digital functionality and features.
Facilitate a conversation with the client to assist them to complete their service needs online.
Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
Meet, greet, establish and clarify client needs and verify documentation and direct clients.
Nurture strong, long-standing client relationships.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

Accept and service cash transactions over the counter.
Action control check list applicable to teller, enquiries and foreign functions daily.
Balance and secure branch stock holding (e.g. cards).
Control the queuing process and prioritise clients with special needs.
Destroy old stock (e.g. cards) identified by reports.
Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

Mitigate risk by controlling counter and drop safe limits according to policy.
Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
Improve digital enticement and migration volumes to self-service devices and online channels.

People Specification

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

Banking Services (example, Higher Certificate in Banking Services - NQF5)

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.

Technical / Professional Knowledge

Customer service principles
Product Knowledge
Problem solving skills
Relationship management
Nedbank security policies and procedures
Governance, Risk and Controls
Forex product

Behavioural Competencies

Building Customer Loyalty
Earning Trust
Collaborating
Managing Work
Adaptability
Stress Tolerance
Continuous Learning

Please contact the Nedbank Recruiting Team at +27 860 555 566

Apply Now

Refine Your Search

management jobs in swellendam western cape 6742

Service Consultant

Logistics Administrator

Logistics Coordinator

Financial Adviser: Everyday Banking (FAIS)

Creditors Clerk

Retail Team Leader

Welder (JDI)

Process Engineer

Financial Manager (JDI)

Millwright Artisan

Plant General Manager

Health and Safety Administrator

I want to receive the latest job alert for management in swellendam western cape 6742

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected