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Spa Coordinator
Beekman Group —Pilanesberg, North West

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Spa Coordinator
Beekman Group —Pilanesberg, North West
Conduct routine inspections of spa reception, retail, and treatment areas. Ensure accurate capturing on booking and POS systems.

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Spa Coordinator

Beekman Group -
Pilanesberg, North West

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Job Details

Full Job Description

Key Performance Areas: The Beekman Group is seeking a professional and service-driven Spa Coordinator to join our Body Bliss Day Spa operations. This is a front-of-house, non-treatment role responsible for coordinating daily spa operations, optimising guest experience, and supporting commercial performance.

This role is ideal for a candidate who is highly organised, guest-centric, and confident in managing bookings, sales, stock, and team coordination within a premium hospitality environment.

Key Competencies & Personal Attributes:

Manage all telephonic, online, and walk-in spa enquiries professionally and timeously
Coordinate and confirm client bookings via spa booking systems
Provide accurate information on treatments, products, and promotions
Ensure a seamless end-to-end guest journey
Drive retail and treatment sales in line with monthly targets
Support upselling initiatives and promotional campaigns
Maintain high merchandising and display standards
Maintain optimal stock levels for retail and treatment products
Conduct stock counts, manage variances, and control wastage
Place supplier orders and manage deliveries and stock rotation
Ensure accurate capturing on booking and POS systems
Manage daily cash-ups and POS reconciliations
Prepare and submit operational reports (mid-month and month-end)
Support financial controls and internal compliance requirements
Coordinate daily therapist schedules and booking allocations
Prepare duty rosters to ensure adequate operational coverage
Promote a professional, service-driven, and collaborative team culture
Maintain high standards of hygiene, cleanliness, and presentation
Conduct routine inspections of spa reception, retail, and treatment areas
Ensure compliance with health, safety, and hygiene standards
Dynamic
Performance driven & a Self-Starter
Excellent interpersonal and communication skills

Minimum Qualifications and Experience:

Matric (essential); relevant qualification advantageous
2–3 years’ experience in spa, hospitality, or similar role
Experience with booking systems and POS
Strong customer service, sales, and administrative skills
Stock control and cash handling experience
Proficient in MS Office
Able to work flexible hours, including weekends

Only short-listed candidates will be contacted.

South Africa’s leading corporate player in the development and management of property and the leisure sector, currently has the following opportunity at The Kingdom Resort in Pilanesberg. In accordance with the Employment Equity Plan of the Group, preference shall be given, but not limited to, candidates from the designated groups.

Ref# 18/06

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Spa Coordinator

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