5 Reservations manager Jobs and Work in Stellenbosch Western Cape

Hospitality Manager – Wine Farm (Restaurant & Conference Facility)
Beyerskloof —Stellenbosch, Western Cape
- Full-time
Quick Apply
6d
Guest Experience Manager
Franschhoek Wine Tram —Franschhoek, Western Cape
- Full-time
Quick Apply
8d
Guest Services Manager
Franschhoek Wine Tram —Franschhoek, Western Cape
- Full-time
Quick Apply
4d
Hotel General Manager
Babylonstoren —Franschhoek, Western Cape
- Full-time

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The successful candidate will be responsible for the full coordination, administration, and operational delivery of events, while ensuring exceptional guest…

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Hospitality Manager – Wine Farm (Restaurant & Conference Facility)

Beyerskloof
Stellenbosch, Western Cape

Quick Apply

Job Details

Permanent | Full-time
6 days ago

Full Job Description

Position Overview

The Hospitality Manager will be responsible for the professional management and oversight of the wine farm’s restaurant and conference facilities. This role requires a results-driven individual with strong leadership capabilities, operational expertise, and a commitment to delivering exceptional customer service aligned with the brand’s standards.

This position offers a unique opportunity to manage both leisure and corporate hospitality services, combining the guest-facing wine and dining experience with the professional oversight of conference facilities accommodating up to 60 delegates.

Key Responsibilities

Operational Management

Direct and manage daily operations of the restaurant and conference facilities.
Establish and enforce service standards, operating procedures, and compliance with health, safety, and licensing regulations.
Oversee reservations, guest flow, and event execution.
Adhere to opening and closing procedures.
Liaise and communicate with the Head Chef.

Conference Facility Management

Manage the rental and operations of the conference facilities accommodating up to 60 delegates.
Coordinate logistics for corporate meetings, conferences, and private functions.
Ensure the facility is equipped, maintained, and serviced to professional standards.
Liaise with clients to tailor hospitality services, including catering and technical support.

Financial Management

Manage cash-ups and control petty cash where applicable.
Develop and manage budgets, monitor expenses, and ensure achievement of revenue targets.
Oversee inventory control and procurement for wine, restaurant, and boardroom supplies.
Prepare and present financial and operational performance reports to senior management.

Staff Leadership

Recruit, train, and supervise hospitality staff.
Implement performance management processes, including appraisals and corrective actions.
Ensure effective workforce scheduling and resource allocation.
Oversee uniform compliance and neatness at all times.

Customer Experience

Maintain a high standard of guest service across all hospitality touchpoints.
Manage wine tastings, food pairings, and special events to enhance brand positioning.
Address and resolve customer feedback and complaints in a professional manner.

Business Development & Marketing

Collaborate with marketing teams to promote the restaurant and conference facilities services.
Develop and execute strategies to increase footfall, sales, and brand visibility, thereby increasing spending per guest.
Build and maintain relationships with tourism operators, corporate clients, and hospitality networks.
Upkeep and expansion of social media and social media opportunities.

Qualifications & Experience

Degree/Diploma in Hospitality Management or related field.
Minimum of 5 years’ experience in hospitality management, preferably within the wine or fine dining sector.
Proven track record in operational management, financial oversight, and staff leadership.
Strong interpersonal, communication, and problem-solving skills.
Demonstrated passion for wine, food, and South African hospitality culture.

Remuneration & Benefits

Competitive salary package with performance-based incentives.
Professional development opportunities within the wine and hospitality industry.
Employee discounts on wine and dining experiences.

Final date for applications is 22 July 2026, please send updated CV to the [email protected].

Work Location: In person

Quick Apply

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reservations manager jobs in stellenbosch western cape

Hospitality Manager – Wine Farm (Restaurant & Conference Facility)

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