220 Remote customer success manager Jobs and Work in South Africa

Campaign Operations Manager
Outsource-x —Home Based
- R30 000 - R50 000 a month
- Full-time
- Remote
Quick Apply
Project Manager, SureAdhere
Dimagi —East London, Eastern Cape
- R811 740 a year
- Remote
Product Manager
Nexora Technologies —Ballito, KwaZulu-Natal
- R40 000 - R60 000 a month
- Remote
Senior Customer Partner Success Manager
Ripple —Johannesburg, Gauteng
- Full-time
- Remote
Quick Apply
Senior Customer Success Manager
Hire Hangar —Johannesburg, Gauteng
- Full-time
- Remote
Quick Apply
Credit Manager (Policy)
Revolut —Home Based
- Remote
Business Risk Manager
Revolut —Home Based
- Remote
Payments Implementation Manager
Revolut —Home Based
- Remote
Product Operations Manager
RemoFirst —Home Based
- Full-time
- Remote
Quick Apply
Paid Media Account Manager (Meta, TikTok & Google Ads)
Talent Sam —Port Elizabeth, Eastern Cape
- Full-time
- Remote
Quick Apply
Global Compliance Assurance Management Specialist
ZEPZ TECHNOLOGY SERVICES LIMITED —Home Based
- Remote
Plant Manager
CHEP —Polokwane, Limpopo
- Full-time
Treasury Operations Analyst
ZEPZ TECHNOLOGY SERVICES LIMITED —Home Based
- Remote
Clinical Data Management Lead
IQVIA —Bloemfontein, Free State
- Remote
Customer Success Associate
ERM Group —Cape Town, Western Cape
- Full-time
Virtual Lifestyle Concierge | German speaking
Ten Group —Eastern Cape
- Full-time
- Remote
Quick Apply
14d
Cash Management Analyst
ZEPZ TECHNOLOGY SERVICES LIMITED —Home Based
- Remote
Maintenance Manager
CHEP —Creighton, KwaZulu-Natal
- Full-time
Customer Success Manager - B2B Software
DSL Telecom —Somerset West, Western Cape 7130
- R15 000 - R30 000 a month
Client Support Specialist (Workplaces - B2B)
Clipboard —Johannesburg, Gauteng
- Full-time
- Remote

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Campaign Operations Manager

Outsource-x -
Home Based

Quick Apply

Job Details

Full-time
R30 000 - R50 000 a month

Full Job Description

Key Responsibilities

Campaign Setup and Activation (30%)

Review the setup of campaigns in Salesforce according to the Statement of Work, ensuring all targeting parameters, functions, seniorities, company sizes, geographies, and account lists are entered accurately.
Prepare and upload target account lists (TALs) and exclusion lists in the correct format.
Manage campaigns through all status stages: Planned, Data Request, Data Set, Ready to Activate, with no idle time at any stage.
Review scripts and liaise on activation timelines.
Flag any discrepancies between the client brief and campaign setup before campaigns go live.

Reporting and Data Management (40%)

Build, format, and maintain lead delivery reports in Microsoft Excel, including client-specific custom formats.
Upload lead reports and data files to client platforms including Integrate and Convertr, ensuring formatting requirements are met and submissions are error-free.
Prepare scheduled reports on reporting days, reconciled against Salesforce records.
Track lead delivery progress against campaign targets and proactively flag pacing risks.
Maintain clean, accurate, and up-to-date campaign records in Salesforce at all times.

Lead Quality and Rejections (15%)

Review incoming lead rejections from clients, categorise them correctly, and submit Lead Cancellation tasks where rejections are valid.
Support the QA team in investigating contested rejections and gathering evidence to support revalidation decisions.
Ensure all rejection outcomes are logged accurately in Salesforce.

Internal Coordination (15%)

Attend and contribute to the London Operations WIP meeting with accurate campaign status updates.
Coordinate with the QA, Reporting, and Data teams to resolve campaign issues quickly.
Surface delivery risks or data issues to the Head of Customer Success immediately. No sitting on problems.

Required Qualifications

Advanced Microsoft Excel skills, genuinely comfortable with large datasets, VLOOKUP/INDEX-MATCH, pivot tables, and building clean, formatted reports from raw data.
Exceptional attention to detail. You notice errors before they leave your desk.
Strong personal accountability. When something is due, it is done. You do not need chasing.
Organised and process-driven. You can manage multiple campaigns simultaneously without dropping the ball.
Comfortable with data-heavy, transactional work. You find satisfaction in accuracy and repeatability.
Experience with CRM or campaign management platforms (Salesforce experience is a strong advantage).
Familiarity with client-facing reporting or working to external platform upload specifications (Integrate, Convertr, or similar is a bonus).

Preferred Experience

Familiarity with lead qualification frameworks (BANT, MQL, HQL, SRL).
Experience with call quality tools.

Interested?

Please apply by sending your CV and cover letter to [email protected].

Pay: R30 000,00 - R50 000,00 per month

Work Location: Remote

Quick Apply

Refine Your Search

remote customer success manager jobs in south africa

Campaign Operations Manager

Project Manager, SureAdhere

Product Manager

Senior Customer Partner Success Manager

Senior Customer Success Manager

Credit Manager (Policy)

Business Risk Manager

Payments Implementation Manager

Product Operations Manager

Paid Media Account Manager (Meta, TikTok & Google Ads)

Global Compliance Assurance Management Specialist

Plant Manager

Treasury Operations Analyst

Clinical Data Management Lead

Customer Success Associate

Virtual Lifestyle Concierge | German speaking

Cash Management Analyst

Maintenance Manager

Customer Success Manager - B2B Software

Client Support Specialist (Workplaces - B2B)

I want to receive the latest job alert for remote customer success manager in south africa

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