21 Patient coordinator Jobs and Work in South Africa

New Patient Coordinator
Hire Hangar —Johannesburg, Gauteng
- Full-time
- Remote
Quick Apply
Care Coordinator
PPO Serve —Bloemfontein, Free State
Quick Apply
Digital Patient Engagement Coordinator
Hire Hangar —Johannesburg, Gauteng
- Part-time
- Remote
Quick Apply
Clinical Research Coordinator
Cancercare SA —Port Elizabeth, Eastern Cape
- Part-time
13d
Qualitative Coordinator, Patient Centered Solutions
IQVIA —Bloemfontein, Free State
14h
Parent Programme Facilitator
Cotlands —West Rand, Gauteng
- Full-time
Referrals Coordinator (Healthcare)
The Back Clinic —Bryanston, Gauteng
- Full-time
Quick Apply
Healthcare Coordinator
Hire Overseas —Johannesburg, Gauteng
- Remote
Quick Apply
6d
Community Engagement Officer
Medecins Sans Frontieres South Africa —Johannesburg, Gauteng 2021
- R33 723,45 a month
- Full-time
Quick Apply
10d
Programme Assistant
Stellenbosch Woordfees —Stellenbosch, Western Cape
- Temporary
Quick Apply
14h
Private Nurse Practitioners Admin Coordinator (m/f/x)
Solventum —Fourways, Gauteng
- Full-time
Oncology Research Nurse / Study Coordinator
Oncology —Sandton, Gauteng
- From R30 000 a month
- Full-time
Quick Apply
20h
Practice Manager
The Back Clinic —Bryanston, Gauteng
- Full-time
Quick Apply
Deputy Med-Ops Cell Manager
Medecins Sans Frontieres South Africa —Johannesburg, Gauteng
- Full-time
Quick Apply
Enrolled Nurse
Higher Health —Pretoria, Gauteng 0132
IT Coordinator
Mama Shelter —Cape Town, Western Cape
- Full-time
Quick Apply
9d
Paediatric Medical Doctor
Medecins Sans Frontieres South Africa —Johannesburg, Gauteng 2001
Quick Apply
Kitroom Supervisor, Johannesburg
Stryker —Johannesburg, Gauteng 2160
11h

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New Patient Coordinator

Hire Hangar
Johannesburg, Gauteng

Quick Apply

Job Details

Full-time

Full Job Description

Join Hire Hangar and work with fast-growing global companies while building a long-term career.

Job Title: New Patient Coordinator

Location: Remote

Time Zone: US Time Zones (EST–PST) – Availability Required During East Coast Hours

Role Overview

The New Patient Coordinator serves as the first point of contact for prospective patients, primarily through SMS and phone communication. This role focuses on building trust through empathetic, thoughtful conversations and guiding individuals toward the next step in their care journey.

This is a full-time, on-call position requiring consistent availability during assigned hours to respond promptly as new inquiries come in. When volume is light, no active call handling is required—but accessibility and responsiveness are essential.

Key Responsibilities

Respond promptly and professionally to inbound SMS and phone inquiries.
Engage prospective patients in empathetic, open-ended conversations to understand their goals and health needs.
Schedule consultations using tools such as Calendly and internal scheduling systems.
Accurately document interactions, notes, and patient information in CRM and EMR platforms.
Conduct thoughtful follow-ups to encourage scheduling and maintain engagement.
Maintain confidentiality and ensure accurate data entry across systems.

Required Qualifications

2+ years of experience in client-facing, patient intake, customer service, or similar engagement-focused roles.
Exceptional written communication skills for SMS-based conversations and clear, professional phone presence.
Strong active listening skills with a patient, empathetic communication style.
Comfortable working in an on-call capacity with consistent responsiveness during scheduled hours.
Proficiency with spreadsheets (Excel or Google Sheets) and ability to quickly learn new systems.
Prior remote work experience is required. Candidates must be fluent with remote collaboration tools (such as Slack, Zoom, Google Workspace, Asana, or similar) and have ideally worked with US or UK-based companies. Applications without this experience will not be considered.

Preferred Qualifications

Experience in healthcare, telehealth, wellness, chiropractic, physical therapy, or concierge medicine environments.
Familiarity with CRM systems or EMR platforms (e.g., Go High Level, DrChrono, or similar).
Experience handling SMS-based sales or intake conversations.

Tools & Technology

Go High Level (CRM)
DrChrono (EMR)
Calendly
Google Workspace
Excel or Google Sheets
Slack and Zoom

Please NOTE

It is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps—the video is the first step of the interview process. If you do not record a video, we will not be able to consider you for ANY open roles.

We connect top talent with vetted employers, competitive pay, and real growth opportunities.

Quick Apply

Refine Your Search

patient coordinator jobs in south africa

New Patient Coordinator

Care Coordinator

Digital Patient Engagement Coordinator

Clinical Research Coordinator

Qualitative Coordinator, Patient Centered Solutions

Parent Programme Facilitator

Referrals Coordinator (Healthcare)

Healthcare Coordinator

Community Engagement Officer

Programme Assistant

Private Nurse Practitioners Admin Coordinator (m/f/x)

Oncology Research Nurse / Study Coordinator

Practice Manager

Deputy Med-Ops Cell Manager

Enrolled Nurse

IT Coordinator

Paediatric Medical Doctor

Kitroom Supervisor, Johannesburg