102 Outsourcing manager Jobs and Work in South Africa

Facilities Manager
unifyCX —Ballito, KwaZulu-Natal
- R25 000 - R35 000 a month
Quick Apply
Account Manager (831)
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Operations Manager
TechBiz Global GmbH —Johannesburg, Gauteng
- Full-time
- Remote
Quick Apply
Assistant Manager - WFM Planner
WNS Global Services —Umhlanga, KwaZulu-Natal
- Full-time
Quick Apply
Africa Procurement Manager
Abbott Laboratories —Johannesburg, Gauteng
- Full-time
14d
BPO AI Solutions Architect
Resolv.Global —Home Based
- Full-time
- Remote
Quick Apply
Deputy Manager - Facilities
WNS Global Services —Cape Town, Western Cape
- Part-time
Quick Apply
Website Designer / Web Developer
Khula Recruitment —Cape Town, Western Cape
- R1 000 - R5 000 a week
- Temporary
Quick Apply
1d
IT Systems Administrator
Outsource-x —Somerset West, Western Cape
- R20 000 - R22 000 a month
- Full-time
Quick Apply
4d
Solutions Architect: Managed Services
Nexio —Midrand, Gauteng
4d
CRM & Email Marketing Coordinator
Keen —Cape Town, Western Cape
- Full-time
Quick Apply
6d
Business Development Manager I
iOCO —Johannesburg, Gauteng
7d
Logistics Manager (COMPO)
ALSTOM —Nigel, Gauteng
7d
Group Practice Manager (GPM)
SiG Labour Corporate —Pretoria, Gauteng
- R65 000 - R85 000 a month
10d
Debtors Controller
BUSINESS PROCESS OUTSOURCING SERVICES SA (PTY) LTD —Epping, Western Cape
Quick Apply
12d
Principal Security Services Sales Specialist
NTT DATA —Johannesburg, Gauteng 2001
- Full-time
12d
Assistant Accountant
BUSINESS PROCESS OUTSOURCING SERVICES SA (PTY) LTD —Epping, Western Cape
Quick Apply
Africa Talent by Deloitte-NL IT Audit - Manager
Deloitte —Midrand, Gauteng
- Full-time
- Remote
Quick Apply
Principal Networking Services Sales Specialist
NTT DATA —Johannesburg, Gauteng 2001
- Full-time
Director, Global Employment Services
Boldr —Cape Town, Western Cape
- Full-time
Quick Apply

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Facilities Manager

unifyCX -
Ballito, KwaZulu-Natal

Quick Apply

Job Details

R25 000 - R35 000 a month

Full Job Description

About unifyCX

unifyCX is a global customer experience (CX) and business process outsourcing (BPO) company delivering innovative, people-first solutions to clients across North America and beyond. As a certified minority-owned business, we combine operational excellence with a strong commitment to talent development and inclusive growth. Our Ballito operation represents a key expansion of our global footprint, built on local talent and world-class standards.

About the Role

We are seeking an experienced Facilities Manager to oversee the safe, compliant, and efficient operation of our Ballito contact centre. This role is responsible for facilities management, health and safety compliance, security operations, vendor management, landlord and stakeholder engagement, business continuity planning, and overall site maintenance. The successful candidate will help create a safe, professional, and high-performing workplace while ensuring uninterrupted business operations.

Key Responsibilities

Ensure compliance with the Occupational Health and Safety Act (OHS Act No. 85 of 1993) and applicable regulations.
Conduct risk assessments, safety audits, incident investigations, and maintain all required compliance records.
Manage site security operations, including security personnel, access control, CCTV systems, and visitor management processes.
Act as the primary liaison with landlords, mall management, contractors, and external service providers.
Oversee planned and reactive maintenance for HVAC, electrical, plumbing, fire suppression, generators, and general facilities infrastructure.
Manage vendor contracts, service levels, budgets, and procurement activities.
Maintain site assets, inventory, workplace standards, and common areas.
Support business continuity planning, including power outages, emergency response, and facility-related risk management.
Partner with Operations and IT teams on workspace planning, site expansion, and capacity requirements.

Required Qualifications & Experience

Tertiary qualification in Facilities Management, Property Management, Built Environment, or a related field.
Minimum 3 years' facilities management experience in a BPO, corporate office, contact centre, or commercial environment.
Strong knowledge of South African OHS legislation and compliance requirements.
Experience managing security service providers, access control systems, and CCTV infrastructure.
Working knowledge of HVAC, electrical, fire suppression, generator, and UPS systems.
Experience managing vendors, contractors, budgets, and service level agreements.
Strong stakeholder management, project management, and problem-solving skills.
Proficiency in Microsoft Office; experience with facilities management software is advantageous.

Nice to Have

OHS certification or formal health and safety training.
Familiarity with PSIRA requirements.
SAFMA membership or equivalent professional accreditation.
Experience in a mall-based, landlord-managed, or contact centre environment.

What We Offer

Opportunity to play a key role in a growing global BPO organisation.
Direct exposure to senior leadership and strategic site operations.
A collaborative, people-focused culture with opportunities for growth and development.
Competitive remuneration package based on experience.

Quick Apply

Refine Your Search

outsourcing manager jobs in south africa

Facilities Manager

Account Manager (831)

Operations Manager

Assistant Manager - WFM Planner

Africa Procurement Manager

BPO AI Solutions Architect

Deputy Manager - Facilities

Website Designer / Web Developer

IT Systems Administrator

Solutions Architect: Managed Services

CRM & Email Marketing Coordinator

Business Development Manager I

Logistics Manager (COMPO)

Group Practice Manager (GPM)

Debtors Controller

Principal Security Services Sales Specialist

Assistant Accountant

Africa Talent by Deloitte-NL IT Audit - Manager

Principal Networking Services Sales Specialist

Director, Global Employment Services

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