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retention jobs in south africa

Client Retention Manager
Debtsafe —Potgietersrus, Limpopo
- R18 000 a month
Quick Apply
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MTN —Mthatha, Eastern Cape
- Full-time

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Client Retention Manager

Debtsafe
Potgietersrus, Limpopo

Quick Apply

Job Details

Permanent
R18 000 a month

Full Job Description

This is a key management role responsible for improving client retention, collections, client communication, service quality and team accountability. The successful candidate must be able to lead people, enforce high standards, build client trust and ensure that clients are supported throughout the debt review process.

Key requirements:

Strong leadership and people-management ability
Excellent client communication and relationship skills
High administrative and compliance standards
Ability to manage performance, follow-up and accountability
Calm, professional and firm under pressure
Experience in client service, financial services, legal administration, collections, retention, HR or operations will be advantageous
Fluent in English and Afrikaans; an additional local language will be beneficial

This role is suited to a disciplined, emotionally mature person who can protect client relationships while driving results.

Pay: R18 000,00 per month

Work Location: In person

Quick Apply

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