An Onsite Traka Technician needs to perform several tasks set out to them on a task system. An onsite Traka Technician will be required to work with explosives key management and locks (Cliq. Traka and Videx), Reports to be pulled and onsite support to be provided to the customer the technician is allocated to. Monthly Inspecting, analysing, and troubleshooting systems and equipment, Repairs to be done that was notified on the inspections sheets. After hour calls and support to be adhered to. Reading repair manuals and liaising with other professionals. Running tests to make effective recommendations, the technician will be required to work Shifts namely Morning shift and Night sift. This role requires interaction with stakeholders with the ultimate result to drive maximum productivity and client centricity.
The main duties of this role are inclusive of, but not limited to:
Installation and replacement of Traka Equipment and peripherals
Setup, assemble, test and configure Traka Hardware and Software
Following direction of the Project / Installation Manager
Maintenance and Submission of accurate paperwork and documentation
Customer communication throughout the job
Installing conduit, coring, or trenching
Installing/pulling cable and wire
Mounting panels, field devices, computers, power supplies
Programming, set-up, and testing systems
Testing and inspections
Safe operation of basic electrical reticulation
Understanding wire crimping and installing basic plugs
Basic use of hand tools
Support:
Hardware Support:
Preventative Maintenance – Monthly visit for all covered systems items
Maintenance of all Traka variants, Key management systems and lockers
Physical check on Traka locks and explosives cars/cassettes and surface boxes.
Installation and replacement of Traka hardware
Setup and assemble, test and configure Traka systems.
Competent use of tools and associated electrical tools such as drilling machines, electric screwdrivers etc.
Cleaning of control boards (this will be dusting off and disconnect all connections, cleaning of connector points with electrical cleaner.) Reconnecting of all connections.
Cleaning and testing of all data fobs. (Includes all grooves)
Cleaning and testing of all connector strips and solenoids. (Positive and negative connection screws)
Cleaning and testing of Cabinet Frame and hinges.
Checking cabinet hinges (health condition)
Cleaning of cabinet Perspex (polycarbonate or steel) doors. (Cracks/Damage needs a replacement (order required))
Alignment of door switch and solenoid.
Cleaning and testing of Cliq lock and key.
Cleaning and testing of Cliq key battery.
Testing of cabinet backup battery.
Cleaning and testing of network points and connectors
Emergency release of keys in case if an emergency (emergency document to be completed on site)
Cutting of current security seals. (Replacement will be requiring and additional order)
Physical check on control boards which includes the following: Cabinet control board, interface boards, and strip connector boards.
Physical check of keypads and readers.
Physical check on all screens and touch screens.
Physical check on all ribbon cables and wires.
Physical check on all jumper blocks and dip switches
Cleaning and servicing (oil) Cliq locks and key’s
Cleaning and servicing of mechanical and electrical Abloy locks
Cleaning and servicing of Abloy switch locks (Cylinder and key)
Support:
Software Support and Customer Support:
Daily report (Production Managers, Mine Overseers, shift supervisor’s, Safety Department)
System Reports,
standard key report,
Overdue keys(Engineers, Ges, Foreman’s, Explosive Co-Ordinator)
Report to the mine before night shift knocks off so their issues can be resolved.
Help miners and operators before shift start.
Email Support
Telephone Support
Remote Support
Support logging on support site
Research/problem solving.
Initiative
Obtaining of relevant signatures for invoices
Follow-up on outstanding orders
Deliveries to be handled at stores.
Submission of invoices
Completing and submitting of User access forms
Completing and submitting of cabinet layouts
Onsite training
Physical check on all software and communications from hardware to software.
Completing and submitting of maintenance check list
Submitting of quotations on repairs from maintenance check list.
Following up on outstanding orders from maintenance check list.
Completing of UAR (service) reports.
Programming of Cliq key’s as per completed approved forms.
Frequent checks on Traka 16bit, Traka 32, Traka touch, Traka web, software versions and updates where applicable.
Diagnostics test on Traka Touch (this function tests all hardware and software functions on the touch systems)
Professional Qualifications/Experience
PROFESSIONAL QUALIFICATIONS/ EXPERIENCE
Proven experience as a low voltage technician or similar role
Experience with LAN/WAN networks
Thorough knowledge of computer systems and IT components
Excellent troubleshooting skills
Exceptional organizing and time-management skills
Mining Experience will be an advantage (not Essential).
Underground work will be an advantage (not Essential).
Excellent written and verbal communication skills.
Good interpersonal skills.
Attention to detail.
Good problem-solving skills.
Communication and reporting skills
Software
Basic understanding of Windows based computers and software
Basic understanding of what a database is
Basic understanding of networking
Understanding how to use a search engine
SQL Db experience and knowledge
Good knowledge of internet security and data privacy principles
Proficient in database programming and software installation
Key Competencies/Personal Attributes
Identify and solve problems independently
Plan and organize effectively
Resolve complex issues to successful outcomes with minimal supervision
Collaborate effectively
Work both independently and in a team environment
Internal
Change agent
Able to do research/problem solving, on provided Manuals
Take initiative when required
Excellent Communication/reporting skills
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
