91 client liaison Jobs and Work in sandton gauteng

Client Liaison Officer
Value Logistics —Johannesburg, Gauteng
- Full-time
Quick Apply
13h
Client Liaison
Heyonline —Kempton Park, Gauteng
- R6 000 - R14 000 a month
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9d
Client Liaison
Ink Digital —Kempton Park, Gauteng
- R6 000 - R14 000 a month
- Full-time
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Client Liaison
Kenesis —Boksburg, Gauteng
- R6 000 - R14 000 a month
- Full-time
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RECEPTIONIST
Newmark Hotels —Sandton, Gauteng
Personal Assistant
TORS GROUP —Sandton, Gauteng
- From R8 000 a month
- Full-time
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14d
Sales Consultant
SGS —Sandton, Gauteng
- Full-time
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14h
Operations Specialist
Discovery Ltd. —Sandton, Gauteng
23h
Site Administrator
Fidelity Services Group —Roodepoort, Gauteng
14d
Receptionist
Trafigura —Johannesburg, Gauteng
- Full-time
Operations Manager
SGS —Sandton, Gauteng
- Full-time
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15h
News Archivist
Rapid Innovation Group (Pty) Ltd —Randburg, Gauteng
JSE Compliance Officer
Absa Bank Limited —Sandton, Gauteng
- Full-time
2h
Corporate Receptionist
JLL —Johannesburg, Gauteng
Planning / Project / Audit Administrator
SGS —Sandton, Gauteng
- Full-time
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15h
Senior Buyer
Hatch —Johannesburg, Gauteng
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Advtech —Johannesburg, Gauteng
14d
Assistant Company Secretary
Apex Group —Johannesburg, Gauteng
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Mineralogist
SGS —Sandton, Gauteng
- Full-time
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Administrator - Company Secretary
Apex Group —Johannesburg, Gauteng
- Full-time

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Client Liaison Officer

Value Logistics -
Johannesburg, Gauteng

Quick Apply

Job Details

Permanent | Full-time
13 hours ago

Full Job Description

The Client Liaison Officer is responsible for coordinating customer service activities with Value Express, ensuring seamless execution of collections, deliveries, quotations, and query resolution. It involves receiving and accurately recording telephonic collection requests, promptly addressing and resolving customer queries within a 45-minute timeframe, and closing off completed collections on the Freightware system.

Customer Relations

Receive, action and resolve queries within 45 minutes and close off the collection.
Ensure details on a collection request are accurate.
Generate sales leads on calls received.
Hand all unaccepted quotes to Sales to be followed through.
Manage and resolve all subcontractor and agent queries.
Receive and execute collection requests telephonically.
Ensure constant awareness of any operational difficulties and advise customers accordingly.

Reporting

Identify statistics required to assist in managing the branch.
Develop methods of being able to extract statistics information.
Constantly maintain available statistics.
Analyse all monthly reports.
Advise the Sales department of none/reduced usage by regular customers.

Communication

Encourage positive communication between departments.
Liaise with customers and Value Express to execute services of collection, delivery, query or quote.
Liaise with operations to ensure customers’ requests are carried out.
Liaise with Managers with regards to accounts on credit hold.

Administration

Ensure all daily report inputs have been actioned.
Ensure all billing paperwork is reconciled and handed to operations.
Receive quote requests on email and telephonically; action and close off within 45 minutes.
Receive all claim related queries, compile claim pack with information received from operations and hand over the claim pack to Administration Manager.

General

Maintain and encourage professional conduct.
Assist in relevant operations/operational functions as required.

MINIMUM REQUIREMENTS

Grade 12 (Matric).
2+ years’ experience in the courier industry
Proficient in Microsoft Office Suite (intermediate level).
Experience in customer liaison and with courier systems (Freightware) would be beneficial

SKILLS REQUIRED

Application of Sales and Marketing techniques
Customer Relationship building skills
Excellent verbal and written communication skills
Excellent interpersonal skills
Organisational and planning skills

Work Location: In person

Quick Apply

Refine Your Search

client liaison jobs in sandton gauteng

Client Liaison Officer

Client Liaison

Client Liaison

Client Liaison

RECEPTIONIST

Personal Assistant

Sales Consultant

Operations Specialist

Site Administrator

Receptionist

Operations Manager

News Archivist

JSE Compliance Officer

Corporate Receptionist

Planning / Project / Audit Administrator

Senior Buyer

ACADEMIC OPERATIONS COORDINATOR X2

Assistant Company Secretary

Mineralogist

Administrator - Company Secretary

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