1 Switchboard operator Jobs and Work in Sandton, Gp

Receptionist Switchboard / Helpdesk Operator
The Focus Group —Sandton, Gauteng
- Full-time

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Receptionist Switchboard / Helpdesk Operator
The Focus Group —Sandton, Gauteng
Greeting visitors, handle incoming calls and perform general administrative duties. Act as first point of contact for all customer enquires take detailed…

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Receptionist Switchboard / Helpdesk Operator

The Focus Group -
Sandton, Gauteng

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Job Details

Full-time

Full Job Description

The Focus Group

Sandton, 8092

04 February 2026

Junior

R0 - R0

Full Time

Market Related

On-site

2 - 4 years

Skills

Help Desk

Reception

Switchboard

Industries

Property

Job Description

Greeting visitors, handle incoming calls and perform general administrative duties. The scope of work for the receptionist position in Sandton has changed given the fact that there is no longer a reception area, therefor clients, visitors and contractors are no longer received. The job specification is therefore amended to include Helpdesk Operator responsibilities.

Office Support

Receive, direct and redirect calls.
Answer all incoming calls and handle caller’s inquiries.
Act as first point of contact for all customer enquires take detailed messages, relay telephone messages.
Assist with bookings of boardrooms if/when requested to.
Inform relevant staff of visitor’s arrival.
Resolve general queries from visitors.
Project a professional image of the company by:
delivering friendly and efficient service
ensuring calls speedy
effectively answer or direct queries or enquiries

Helpdesk

PIMS Helpdesk 2/ MyBuildings – Tasks allocated can vary according to requirements and may be amended from time to time.
Manage marketing and Transnet vendor documentation in line with procedural documentation.
Loading of National Marketing and Transnet vendors.
Assist contractors with day-to-day enquiries.
Checking/auditing of Marketing and Transnet vendor received invoices and to be checked against the compliance checklist.
Check coding of invoices as per the code supplied by the requester of the job card
Ensuring that the correct paperwork is attached to the invoice.
Follow up and resolve non-compliant invoices
Reconciliation of Marking and Transnet vendor statements
Update vendor files.
Administration and data capturing as may be required from time to time including but not limited to Tenant information uploads to MyBuildings for broadcast purposes

Qualifications

Grade 12 (Matric)

Experience

Minimum of 2 - 4 years’ experience in a Switchboard/Helpdesk Operator role and administrative environment
Strong Proficiency in relevant computer and software packages i.e. MS Office

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switchboard operator jobs in sandton, gp

Receptionist Switchboard / Helpdesk Operator

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