Overview:
To ensure the timely and complete delivery of stock to customers by effectively managing Distribution staff, including Drivers and Drivers Assistants, while maintaining all vehicles in a safe, roadworthy condition at all times.
Responsibilities:
- Manage the end-to-end distribution center operations including but not limited to the following key process activities: (Receiving inventory, put away, storage, picking, packing and loading, delivery to customers, de-briefing post-delivery and managing customer invoicing, credit note and claims processing)
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Establish operational procedures for activities such as verification of incoming and outgoing stock, handling and disposals of stales, keeping accurate warehouse inventory, inter warehouse transfers and warehouse replenishment.
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Accurate execution of Key Accounts Delivery plans as per delivery schedule. Ensure the warehouse overheads are within budget limits.
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Develop, monitor and adapt KPI’S to address operational and Performance requirements
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Track KPI reports and reason out any deviation from the targets and take appropriate measures to avoid errors.
- Ensure all work equipments are used in proper manner, maintained properly and functioning to its maximum capacity.
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Maintain safe working conditions and environment.
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Executing FIFO procedures to track products’ freshness.
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Follow-up on the Inventory process tracking, physical count and reporting of inventory variance and stock updating.
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Capital Expenditure (Capex) planning and execution
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Ensure the warehouse thru put and productivity are maintained
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Directly responsible for Warehouse Management System security and data accuracy.
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Establish/maintain working programs to minimize transit and/or storage damage within established guidelines.
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Effectively utilize warehousing space for inbound and outbound materials Control accuracy of shipments and goods received in order to maintain traceability and product loss and minimized penalties.
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Co-ordinate vehicle Services by working closely with the Fleet personnel.
- Keep abreast of new industry developments affecting the Distribution Centre operation including new products, technologies, modifications and processes, including TPM, which might lead to assuring a more efficient operation.
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Actively support Plant/distribution/supply chain/shipping cost management projects.
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Ensure EHS & QFS Compliance
SDCA
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Define all departments using SIPOC Model
- Drive the Operational Excellence Program (OEP) across all departments
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Clearly defined PI’s and KPI’s and process maps to task levels for all functions
- Effective SOP’s for all critical task’s
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Sound and effective SLA’s across all functions
- Effective routines and Review’s
Cost:
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Manage cost within the AOP.
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Ensure accurate forecasts submitted for P4F and P9F
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Ensure no outstanding pallets to be written off
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Manage overtime by proper planning.
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Manage absenteeism < 2%.
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Ensure limited use of contract labour (only where justified and approved by HR)
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Manage all Distribution assets.
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Ensure no outstanding PODs (Proof of Delivery) or Credit Notes (CNs)
Service:
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Ensure 95% Service Level (Fill rate)
- Ensure 95% On time Delivery
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Ensure accurate and timely communication of delays to pro-actively manage customers
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Report on % departures by 7AM daily
People:
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Implement Monthly Site town hall
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Daily Driver meetings (15min)
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Managing staff performance and take corrective action.
- Identify training needs for distribution staff.
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Ensure sound management policies and practices are in place and adhered to.
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Manage contract labour (where justified) and ensure source documentation is validated on hours worked/overtime etc.
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Plan and set shifts for Distribution employees.
Ensure disciplinary action is taken where recurring deviations to standards are found
Qualifications:
- Grade 12
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Relevant tertiary qualification - Bachelors Degree/Diploma in Supply Chain /Logistics or related would be preferable
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Minimum of 2 years’ experience in a FMCG Distribution environment.
