233 crm manager Jobs and Work in sandton, gp

CRM Manager
Blueion Support Services —Sandton, Gauteng
Customer Experience & CRM Manager
San Trading (PTY) Ltd —Midrand, Gauteng
- R24 000 - R27 000 a month
- Temporary
Quick Apply
13d
Contact Center Manager
VirtuHire —Johannesburg, Gauteng
Quick Apply
Sales Administrator
Raizcorp —Sandton, Gauteng
- R216 000 a year
2d
CRM Consultant
San Trading (PTY) Ltd —Midrand, Gauteng
- R12 000 - R15 000 a month
- Temporary
Quick Apply
9d
Internal Sales Support 3rd Party Repair
Flender —Jet Park, Gauteng
- Full-time
Marketing Manager
TLC Worldwide —Sandton, Gauteng
Sales Manager
CipherWave —Johannesburg, Gauteng
12d
Customer Success Manager
Azeus Systems Limited —Johannesburg, Gauteng
Quick Apply
Sales Manager
MANN+HUMMEL —Boksburg, Gauteng
Quick Apply
Business Development Manager
Crane Worldwide Logistics S AfricaPtyLtd —Kempton Park, Gauteng 1619
1d
CLIENT SERVICES SPECILIST – HEALTH (not licensed)
GCI Wealth —Auckland Park, Gauteng
- R25 000 - R28 000 a month
Quick Apply
1d
Marketing Manager
ASI Financial Services —Bryanston, Gauteng
- Full-time
Quick Apply
8d
Customer Success Manager
Affinity International —Johannesburg, Gauteng
Quick Apply
Sales Manager
Cosmo Central Group —Midrand, Gauteng
Quick Apply
Data Entry Assistant
Talent Sam —Sandton, Gauteng 2196
- Temporary
- Remote
Quick Apply
Operations Manager
Refua —Melrose Arch, Gauteng
- Full-time
Quick Apply
Distribution Sales Manager
Atlas Copco Group —Boksburg, Gauteng
Marketing Manager
Wealthbit —Johannesburg, Gauteng
- R30 000 a month
- Full-time
Quick Apply
5d
Partner Manager - South Africa
Veeam Software —Johannesburg, Gauteng
6d

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CRM Manager

Blueion Support Services
Sandton, Gauteng

Apply Now

Job Details

Permanent

Full Job Description

A CRM (Customer Relationship Management) Manager is responsible for managing and enhancing customer relationships through the strategic use of CRM systems, data analysis, and cross-functional collaboration. The role focuses on improving customer satisfaction, retention, and revenue growth.

Key Responsibilities

Customer Data & Analysis

Manage and maintain accurate customer data within CRM platforms such as Salesforce CRM or Microsoft Dynamics 365
Analyse customer behaviour, trends, and feedback to generate actionable insights
Develop reports and dashboards to support decision-making

Strategy Development & Retention

Design and implement customer engagement and retention strategies
Develop loyalty programs, personalized campaigns, and win-back initiatives
Continuously optimise the customer lifecycle and journey

Customer Service & Communication

Serve as a key point of contact for customer queries and escalations
Resolve complaints efficiently to maintain high satisfaction levels
Ensure consistent and effective communication across all touchpoints

Cross-Functional Collaboration

Partner with sales, marketing, and IT teams to align CRM initiatives
Support integrated campaigns and ensure customer-centric execution
Facilitate knowledge sharing across departments

CRM System Management

Administer and configure CRM systems, including user access and workflows
Ensure seamless integration with marketing and analytics tools such as Google Analytics
Maintain system performance, data integrity, and automation processes

Sales & Revenue Growth

Identify upselling and cross-selling opportunities
Support lead generation and conversion strategies
Collaborate on campaigns to drive revenue growth

Key Skills & Qualifications

Technical & Analytical Skills

Strong experience with CRM tools (including Optimove as a requirement)
Advanced data analysis and reporting skills using tools like Microsoft Excel
Ability to perform customer segmentation and campaign analysis

Strategic & Business Skills

Strong strategic thinking with a focus on long-term customer value
Ability to translate data insights into actionable business strategies
Experience with marketing automation platforms such as Mailchimp

Interpersonal & Communication Skills

Excellent verbal and written communication
Strong stakeholder management and collaboration abilities
Customer-focused mindset with strong relationship-building skills

Technical Proficiency

Solid understanding of CRM configuration, workflows, and integrations (APIs)
Proficiency in Microsoft Office tools and reporting systems

Core Competencies

Customer-centric thinking
Problem-solving and decision-making
Attention to detail and data accuracy
Project and campaign management

Bonus Skills

Knowledge of data privacy regulations (e.g., GDPR)
Experience with A/B testing and optimisation
Understanding of sales funnels and customer lifecycle management

Apply Now

Refine Your Search

crm manager jobs in sandton, gp

CRM Manager

Customer Experience & CRM Manager

Contact Center Manager

Sales Administrator

CRM Consultant

Internal Sales Support 3rd Party Repair

Marketing Manager

Sales Manager

Customer Success Manager

Sales Manager

Business Development Manager

CLIENT SERVICES SPECILIST – HEALTH (not licensed)

Marketing Manager

Customer Success Manager

Sales Manager

Data Entry Assistant

Operations Manager

Distribution Sales Manager

Marketing Manager

Partner Manager - South Africa

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