7 Data administrator Jobs and Work in Remote

At Topserve we keep businesses moving. We are a leading provider of managed print and copier solutions, alongside essential office supplies, to companies across the UK.

We are a growing team that believes in investing in our people, which is why we offer comprehensive, structured training from day one.

We are seeking an organised, tech-savvy individual with an exceptional phone manner to join us as a Billing & Client Support Administrator.

In this role, you will be the backbone of our day-to-day operations. You will manage our client billing cycles and act as a first point of contact for customer queries. While familiarity with accountancy software is a huge plus, no prior IT support experience is required. We will fully train you to confidently provide basic remote IT and software support to our clients.

Key Responsibilities

Billing Administration: Manage accurate customer invoicing, meter readings for copiers/printers, and process billing queries efficiently.
Customer Support: Answer incoming calls and emails, addressing client queries with a polite, professional, and empathetic phone manner.
Software Support: Use accountancy software to track payments, update client records, and manage billing data.
Remote IT Support (Training Provided): Assist clients remotely with minor software setups, printer connectivity, and troubleshooting queries using our remote management tools.
Team Collaboration: Work closely with our field engineers and accounts team to ensure a seamless service for our customers.

What We Are Looking For

The Right Attitude: Eager to learn, proactive, and resilient when solving problems.
Excellent Communication: A great phone manner—you are warm, clear, professional, and enjoy helping people.
Software Savvy: Experience using accountancy software (e.g., Sage, Xero, QuickBooks, or industry-specific billing systems) is highly preferred.
Tech-Curious: You don't need to be an IT expert yet, but you should be comfortable using computers and excited to learn remote IT support skills.
Organization: High attention to detail with the ability to manage your own workload in a busy environment.

Pay: From R70,00 per hour

Work Location: Remote

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