3 Outbound call center representative Jobs and Work in Randburg Gauteng

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. experience is not required. WhatsApp. 0717686170 / 0722800110

Responsibilities

Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Requirements and skills

Track record Customer
Good communication skills
Data entry skills

Wages come with Basic salary

Applications in progress.

Education:

High School (matric) (Preferred)

Work Location: In person

Quick Apply

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outbound call center representative jobs in randburg gauteng

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