Provide comprehensive administrative and secretarial support to the CEO, including preparation of correspondence, reports, presentations, and meeting minutes.
Manage the CEOs diary, appointments, task lists, and priority matters.
Serve as the first point of contact for internal and external stakeholders, ensuring professional communication and timely follow-ups.
Maintain accurate and up-to-date executive contact records.
Provide full secretarial support for all meetings chaired by the CEO.

Travel & Logistics Coordination

Coordinate and confirm all travel arrangements for the CEO.
Monitor travel updates, requirements, and changes.
Communicate travel alerts and itinerary adjustments proactively.

CEO Agenda & Workflow Management

Manage document control (electronic and hard copy) ensuring compliance with company standards.
Consolidate and prepare weekly and monthly CEO briefing packs.
Track CEO directives, commitments, and follow-up actions to ensure disciplined organisational execution.
Support preparation for high-level engagements, including media, investor, stakeholder, and internal events.
Ensure business unit submissions align with CEO expectations and strategic priorities.

Strategy, Reporting & Performance Monitoring

Maintain dashboards and scorecards tracking KPIs, strategic initiatives, and performance progress.
Collate and validate inputs for CEO, EXCO, and Board reporting.
Coordinate content for Quarterly and Monthly Business Reviews (QBR/MBR).
Identify risks, delays, and performance gaps, escalating issues as required.
Conduct strategic and market research to support executive decision-making.

Cross-Functional Coordination

Provide operational support on strategic and cross-functional initiatives.
Monitor deliverables, dependencies, and risks across departments.
Facilitate interdepartmental communication to ensure cohesive execution of CEO priorities.
Escalate unresolved issues promptly to maintain momentum.

Stakeholder Engagement & Communication

Act as a key liaison between the CEO, EXCO, senior leadership, Board Secretariat, regulators, and partners.
Draft executive communications, briefing notes, summaries, and talking points.
Represent the Office of the CEO professionally in coordination and information-sharing engagements.

Office Management & Team Support

Oversee performance management and development of direct report(s).
Provide mentoring, coaching, and leadership support.
Ensure the Office of the CEO operates efficiently, professionally, and in alignment with organisational standards.
Education & Qualifications
- Bachelors degree in Business Administration, Public Management, Strategy, or equivalent.
- Valid drivers license and own reliable vehicle.
- 57 years relevant experience in executive support, PMO, governance, strategy reporting, or similar role.
- Experience supporting EXCO and/or Board structures (essential).
- Exposure to enterprise strategy and performance reporting (advantageous).
Technical Competencies
- Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint).
- Strong capability in dashboard creation, KPI tracking, and data validation.
- Document control and formatting in line with corporate standards.
- Ability to learn and adapt to new systems and reporting tools quickly.
- Strong governance and executive coordination capability.
Behavioural Competencies
- High integrity and professionalism.
- Results-driven and action-oriented.
- Calm under pressure and deadline-focused.
- Excellent interpersonal and relationship-building skills.
- Professional, confident, and credible presence.
- Flexible and adaptable with a can-do attitude.
- Strong leadership mindset with ability to mentor and support team members.
- Commitment to organisational values, HSE principles, and zero-harm culture.

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Roles & Responsibilities Summary

Executive & Secretarial Support

Travel & Logistics Coordination

CEO Agenda & Workflow Management

Strategy, Reporting & Performance Monitoring

Cross-Functional Coordination

Stakeholder Engagement & Communication

Office Management & Team Support

Education & Qualifications

Technical Competencies

Behavioural Competencies

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