134 Customer service Jobs and Work in Port Elizabeth Ec

ZAF Customer Service Representative NB PE
Teleperformance —Port Elizabeth, Eastern Cape 6045
- Full-time
ZAF Customer Service Representative BB PE
Teleperformance —Port Elizabeth, Eastern Cape 6057
- Full-time
Customer Service Assistant (No Experience)
Mjz Direct Marketing(PTY)LTD —Port Elizabeth, Eastern Cape
- R6 500 a month
- Full-time
Quick Apply
Receptionist | Walker Drive
Edge Fitness Clubs —Port Elizabeth, Eastern Cape
- Full-time
Quick Apply
9d
Waiter
GALAXY BINGO —Port Elizabeth, Eastern Cape
- Full-time
Quick Apply
5d
Retail Sales Assistant (Matriculants)
Mjz Direct Marketing(PTY)LTD —Port Elizabeth, Eastern Cape
- R6 800 a month
- Full-time
Quick Apply
ZAF Customer Service Representative PO PE - Financial
Teleperformance —Port Elizabeth, Eastern Cape 6057
- Full-time
Retail Sales Assistant
Veto Elite Sourcing —Port Elizabeth, Eastern Cape
- R2 000 - R3 500 a week
- Full-time
Quick Apply
Retail Sales Assistant
Absolute Pets —Port Elizabeth, Eastern Cape
- Full-time
Quick Apply
Lobby Host
Alliance Foods SA (Pty) Ltd. —Port Elizabeth, Eastern Cape
- Full-time
ZAF Customer Service Representative FC PE - Insurance/Financial
Teleperformance —Port Elizabeth, Eastern Cape 6057
- Full-time
Receptionist | Walmer
Edge Fitness Clubs —Port Elizabeth, Eastern Cape
- Full-time
Quick Apply
9d
ZAF Customer Service Representative MZ PE - Banking/Insurance/Collections
Teleperformance —Port Elizabeth, Eastern Cape 6057
- Full-time
Sales Associate
Keystone Apparel Company (Pty) Ltd —Port Elizabeth, Eastern Cape
- Full-time
Food & Beverage Supervisor
Boardwalk Food & Beverage —Port Elizabeth, Eastern Cape 6001
- R12 000 - R14 000 a month
- Full-time
Medical Receptionist
Practice Plus —Port Elizabeth, Eastern Cape
- Full-time
Quick Apply
Lobby Host - Newtin Park
Alliance Foods SA (Pty) Ltd. —Port Elizabeth, Eastern Cape
- Full-time
Customer Support & Operations Associate
Talent Sam —Port Elizabeth, Eastern Cape
- Full-time
- Remote
Quick Apply
Lobby Host - Despatch
Alliance Foods SA (Pty) Ltd. —Port Elizabeth, Eastern Cape
- Full-time
Sales Consultant
Tapestry Home Brands (Coricraft) —Port Elizabeth, Eastern Cape
- R6 000 - R6 500 a month
- Full-time
Quick Apply
12d

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ZAF Customer Service Representative NB PE

Teleperformance -
Port Elizabeth, Eastern Cape 6045

Apply Now

Job Details

Full-time

Full Job Description

Overview:

To provide a Simply Brilliant customer experience by professionally and courteously handling all customer contact in compliance with company directive. To actively promote the Brand by providing quality customer service at every instance, promoting products and services whilst stimulating revenue for the business. To handle day to day customer requests received via different channels of communication and as per Client guidelines.

“Teleperformance is a Regulated Financial Company operating largely in the BFSI sector. As such, it is a condition of numerous Service Level Agreements with many of our clients that Employees possess acceptable credit scores and that they have no criminal records throughout their employment tenure with our Company. For this reason, employment of any prospective job candidate is subject to the outcome of satisfactory references, credit & criminal checks. Sshortlisted job applicants will thus be required to sign a consent form to undergo the afore-mentioned checks as part of our Recruitment process with our registered service provider.”

Qualifications:

Education and Specific Training

Work Experience

 Matric (preferred)
 Minimum of 6 months - 1 years’ experience working within a similar service/sale driven
environment.
 Email Handling/ Web chat experience (highly advantageous)
 Experience working within retail or similar Industry (highly advantageous)
 Proven Experience in delivering excellent customer services to internal and external
customers
 Maintain campaign performance, quality, regulatory and compliance standards

Responsibilities:

 Providing exceptional Customer Service to the existing customer base.

 The purpose of this role is to safeguard, develop and enhance customer loyalty and value
by providing excellent customer services. Additionally, the role involves providing the
customer with knowledgeable information by identifying and promoting significant
products and services.

 Responding to Inbound Customers and Colleagues escalated sales and queries.

 Queries to identify, qualify and close new business opportunities.

 Understanding customer’s reasons for exploring cancellation, addressing these positively,
identifying opportunities, and looking at various options available with the ultimate aim
of retaining their business.

 Striving for First Call Resolution, on every contact

 Working closely with service colleagues to raise service standards through escalating
issues and opportunities to the most appropriate person, developing joint solutions and
sharing best practice.

 Undertaking other customer administration and product processing activities as
necessary to maximize operational effectiveness and deal with peaks in demand

 Proactively developing your customer service skill and knowledge, applying best practice
techniques and tools and demonstrating our clients People Expectations to maximize
your performance Complying with all our clients required standard of sales/service
excellence and best practice, operating effectiveness and legal and regulatory
requirements

 Taking correct information, asking the right questions, and offer the solutions that leave
them smiling. That’s why we’ll encourage you to be yourself in our fast-moving, fast

growing business.

Apply Now

Refine Your Search

customer service jobs in port elizabeth ec

ZAF Customer Service Representative NB PE

ZAF Customer Service Representative BB PE

Customer Service Assistant (No Experience)

Receptionist | Walker Drive

Waiter

Retail Sales Assistant (Matriculants)

ZAF Customer Service Representative PO PE - Financial

Retail Sales Assistant

Retail Sales Assistant

Lobby Host

ZAF Customer Service Representative FC PE - Insurance/Financial

Receptionist | Walmer

ZAF Customer Service Representative MZ PE - Banking/Insurance/Collections

Sales Associate

Food & Beverage Supervisor

Medical Receptionist

Lobby Host - Newtin Park

Customer Support & Operations Associate

Lobby Host - Despatch

Sales Consultant

I want to receive the latest job alert for customer service in port elizabeth ec

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