189 Operations supervisor Jobs and Work in Northern Suburbs Western Cape

Operations Supervisor (812)
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Operations supervisor (394)
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Operations Supervisor (675)
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Operations Supervisor (709)
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Operations Supervisor 767
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Operations Supervisor (885)
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Operations Supervisor (942)
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Operations Supervisor (710)
Teleperformance —Cape Town, Western Cape
Operations Supervisor (673)
Teleperformance —Cape Town, Western Cape
Operations Supervisor (725)
Teleperformance —Cape Town, Western Cape
Team Leader/Supervisor
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Operations Supervisor (1043)
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Operations Supervisor ( 699)
Teleperformance —Cape Town, Western Cape
Operations Supervisor (934)
Teleperformance —Cape Town, Western Cape 7925
- Full-time
General Worker
Henchem Environmental Services —Bellville, Western Cape
- R5 500 - R6 000 a month
Quick Apply
5d
Warehouse Supervisor
Pedros —Montague Gardens, Western Cape
Warehouse Assistant
Helderberg Mountain Vineyards —Stellenbosch, Western Cape
Quick Apply
11d
Housekeeping Supervisor
Feedem Recruitment —Northern Suburbs, Western Cape
Fleet Supervisor
Shoprite Group —Stikland, Western Cape
4d
Guest Experience Expert(Receptionist) - The Cape Town EDITION Hotel(Pre-opening)
Marriott International, Inc —Cape Town, Western Cape 8001
- Full-time
4h

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Operations Supervisor (812)

Teleperformance -
Cape Town, Western Cape 7925

Apply Now

Job Details

Full-time

Full Job Description

Overview:

The successful applicant will be responsible for directly managing and developing a team to efficiently and effectively achieve business and campaign objectives, ensuring quality standards are adhered to at all times.

Qualifications:

2 years minimum operations Supervisor/TL expereince in a BPO environment
Matric or equivelant - essential
proven expereince managing a team
Open to working US/ Shifted hours

Responsibilities:

You should begin your day by evaluating the prior day/week/month performance reports
Ensuring any agents with performance issues have been followed up with and tracked.
Daily meetings with my team, ensuring Teams understand daily & trended actual results versus the goals identifying agent outliers
Establishing priorities for the day and reviewing the execution of any process-level plans. You’ll call meetings throughout the day as required to make real time adjustments based on the day’s performance throughout the shift.
Utilizing time on a daily basis to facilitate Agent development while maintaining the “80/20” rule.
By observing agents you’ll identify and nurture their strengths and weaknesses which in turn creates an effective and sustainable team. You’ll ensure all key performance indicators are consistently met and exceeded.
You actively develop your agents through talent management, monthly 1-2-1’s, Quarterly Reviews and personal development plans

Apply Now

Refine Your Search

operations supervisor jobs in northern suburbs western cape

Operations Supervisor (812)

Operations supervisor (394)

Operations Supervisor (675)

Operations Supervisor (709)

Operations Supervisor 767

Operations Supervisor (885)

Operations Supervisor (942)

Operations Supervisor (710)

Operations Supervisor (673)

Operations Supervisor (725)

Team Leader/Supervisor

Operations Supervisor (1043)

Operations Supervisor ( 699)

Operations Supervisor (934)

General Worker

Warehouse Supervisor

Warehouse Assistant

Housekeeping Supervisor

Fleet Supervisor

Guest Experience Expert(Receptionist) - The Cape Town EDITION Hotel(Pre-opening)

I want to receive the latest job alert for operations supervisor in northern suburbs western cape

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