23 Field agent Jobs and Work in Midrand Gauteng

NOC Operator - Contract Centre Agent
Bidvest Facilities Management —Centurion, Gauteng
Field Sales Agent PTA
A1 Financial Services —Pretoria, Gauteng
- R3 950 - R10 000 a month
- Full-time
Quick Apply
21h
Tinter / Internal Sales - Verfmenger / Interne Verkope
Ligpos (Pty) Ltd —Pretoria, Gauteng
- R8 000 a month
Field Sales Agent
HeroTel —Pretoria, Gauteng
- Full-time
9d
eCommerce Service Agent
Senwes Ltd. —Centurion, Gauteng
- Full-time
1d
Junior Power Platform Developer ? AI & Copilot Studio
SoluGrowth (Pty) Ltd. —Pretoria, Gauteng
- Part-time
Field Sales Agent: Non-Life Insurance
iMasFinance Co-operative (Ltd) —Centurion, Gauteng
Program Manager: Strategy Integrated Projects (SIPs)
Trans-Caledon Tunnel Authority —Centurion, Gauteng
- Part-time
Sales Agent
GroDirect —Pretoria, Gauteng
- R1 500 - R3 000 a week
- Full-time
Quick Apply
22h
Safety Officer (Building Construction) Gauteng (Head Office based in Sandton)
TALENT SEARCH STAFFING SOLUTIONS —Sandton, Gauteng
Quick Apply
Field Recruitment and Expansion Specialist
Pinnacle People —Midrand, Gauteng
- R10 000 - R30 000 a month
- Temporary
Quick Apply
3d
Construction Planner (Building Construction) Gauteng (Head Office based in Sandton)
TALENT SEARCH STAFFING SOLUTIONS —Sandton, Gauteng
Quick Apply
Junior Onsite Technician
ASSA ABLOY —Modderfontein, Gauteng
1d
Human Resources Business Partner (HRBP)
Bluespec Holdings —Sandton, Gauteng
- Full-time
Cluster Reactive Sales Executive - Johannesburg Marriott Hotel Melrose Arch
Marriott International, Inc —Johannesburg, Gauteng 2076
- Full-time
Trade Marketing Consultant
Mama Money —Pretoria, Gauteng
- Full-time
Door-to-Door Sales & Lead Generation Agent For Connectivity Services
MBV IT —Randburg, Gauteng
- R150 - R200 an hour
- Temporary
Quick Apply
2d
Services Technician
Campbell Scientific, Inc. —Pretoria, Gauteng
Quick Apply
Sales Consultant
Dis-Chem Life —Sandton, Gauteng
Licensed Real Estate Agent
North Point Reality Group —Sandton, Gauteng
- R250 000 - R800 000 a month
- Full-time
- Remote
Quick Apply

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NOC Operator - Contract Centre Agent

Bidvest Facilities Management -
Centurion, Gauteng

Apply Now

Job Details

Permanent

Full Job Description

The main responsibility of the NOC Operator is to ensure Network reliability and mitigation of down time of sites through monitoring of technical systems and applying robust yet agile processes to continuously yield efficient outputs.

Responsibilities

Proactive monitoring of technical system(s) to timeously address alarms
- Utilize all provided systems to deduce alarm(s) and categories
- Understand relationship between various systems and/or Network Elements
Detection of any faults or potential faults
Investigate possible route cause
- Include as part of ticket logging process
First line trouble shooting and remote resolutions of alarms where possible
- Prevention of faults to field force
Logging and handing over of failure tickets, i.e. Power as a Service, Corrective Maintenance, Vandalism, etc
Apply intelligent and agile dispatching based on deduced analysis of fault(s)
End-to-end management of tickets with field force
- Timeous dispatching of tasks
- Management of fault priority and escalations
- Escalation of power failures to responsible parties
- Continuous updates of task activities
- Maintain constant communication with all stakeholders
- Ensure Service Level Agreement adherence within value chain
Capturing, validating and approval of access request for the business
Management of security requirements and incidents
Escalation management to proactively manage outputs.

Key results/outcomes/accountabilities

Proactive monitoring of sites and detection of potential faults
Accurate interpretation of alarms and the causes of faults
Correlation of faults to reduce number of tasks to field force
Escalation of faults within time, to provide minimum down time
Prioritization of faults and alarms
Decision making in terms of dispatching of field force to sites
Effective feedback to all stakeholders within the value chain
Escalation of maintenance related faults on the monitoring platform
Establish and coordinate conference calls between customers (internal and external)
System optimization management through continuous improvement initiatives
Automation driven process methodology.

Qualifications/Requirements/knowledge/Skills/Experience

Grade 12
N4 Electrical Certificate, although N6 Electrical Certificate is preferred
Service Desk or NOC experience
Telecommunications experience
Good listening, verbal, and written communication essential
Driver’s License with own transport preferred
Initiative and information seeking
Achievement motivation
Teamwork and cooperation
Values diversity
Flexibility
Languages
Need to be able to work shifts work
Need to be available on short notice.

Performance indicators/Measure

Ability to interpret faults/alarms and reasons for faults/alarms assisted from data available on the monitoring and CRM system
Ability to investigate and pickup trends through analytical tools
Ability to make informed proactive decision
Able to judge feedback from Supplier / TO on site
Able to assist Supplier / TO on site with related information for the timeous completion of corrective action
High accountability for own actions
Display understanding of clients (internal and external) requirements
Offers knowledgeable, efficient, and friendly service, i.e. Customer centricity
Professional articulation that is effective to the value chain
Ability to prioritize and coordinate outputs
Escalate and establish time frames with the correct facilitators
Maintain and improve Service Level Agreement
Reduction of truck rolls through management of first-time resolution of faults.

Competencies

Personal and professional integrity
Attention to detail
Analytical
Problem solving skills
Technical Telecommunication inclined in system utilization
Team player with strong leadership ability
High energy levels and action orientated
Results orientated and highly motivated
Excellent time management

Apply Now

Refine Your Search

field agent jobs in midrand gauteng

NOC Operator - Contract Centre Agent

Field Sales Agent PTA

Tinter / Internal Sales - Verfmenger / Interne Verkope

Field Sales Agent

eCommerce Service Agent

Junior Power Platform Developer ? AI & Copilot Studio

Field Sales Agent: Non-Life Insurance

Program Manager: Strategy Integrated Projects (SIPs)

Sales Agent

Safety Officer (Building Construction) Gauteng (Head Office based in Sandton)

Field Recruitment and Expansion Specialist

Construction Planner (Building Construction) Gauteng (Head Office based in Sandton)

Junior Onsite Technician

Human Resources Business Partner (HRBP)

Cluster Reactive Sales Executive - Johannesburg Marriott Hotel Melrose Arch

Trade Marketing Consultant

Door-to-Door Sales & Lead Generation Agent For Connectivity Services

Services Technician

Sales Consultant

Licensed Real Estate Agent

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