74 Recruitment consultant Jobs and Work in Midrand, Gp

Customer Service Representative
Hello Group Recruitment —Die Hoewes, Gauteng
Client Support Consultant
Discovery Ltd. —Sandton, Gauteng
Recruitment Specialist
Ergasia Placements —Pretoria, Gauteng
- R10 000 - R13 500 a month
6d
Human Resources Officer
Bluespec Holdings —Pretoria, Gauteng
- Full-time
Programme Assistant
AUDA-NEPAD —Centurion, Gauteng
14d
Sales Consultant: AWM
Smith & Nephew —Pretoria, Gauteng
- Full-time
Monocle Consultant
Monocle Solutions —Sandton, Gauteng
Quick Apply
6d
HR Recruiter
Matshomo Group —Pretoria, Gauteng
- R15 000 - R30 000 a month
- Temporary
Quick Apply
2d
Marketing Associate - Mass Market - JHB
Discovery Ltd. —Sandton, Gauteng
10h
Consultant, Technical Services
Standard Bank —Johannesburg, Gauteng
- Full-time
11h
Customer Service Consultant - African Language–Specific
Hello Group Recruitment —Die Hoewes, Gauteng
1d
Customer Service Consultant - Foreign Language–Specific
Hello Group Recruitment —Die Hoewes, Gauteng
2d
Human Resources and Personnel Manager
LiveTribe —Midrand, Gauteng
- R30 000 - R40 000 a month
Quick Apply
2d
Africa Talent by Deloitte – Controls Assurance Manager
Deloitte —Midrand, Gauteng
- Full-time
- Remote
Quick Apply
2d
Medical Aid Administrator seeking a Clinical Team Leader (Centurion) R44K CTC per month
Medpharm Recruitment —Centurion, Gauteng 0172
- R42 000 - R44 000 a month
Quick Apply
4d
IT Technician (12 month Contract) JHB
Deloitte —Midrand, Gauteng
- Full-time
Quick Apply
5d
Collections Manager
Discovery Ltd. —Sandton, Gauteng
6d
Associate Director/ Director - Global Investigations
HKA —Sandton, Gauteng 2196
Quick Apply
8d
Senior Technical Consultant
The Focus Group —Sandton, Gauteng
11d
Business Development Manager
Discovery Ltd. —Sandton, Gauteng
11d

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Customer Service Representative

Hello Group Recruitment
Die Hoewes, Gauteng

Apply Now

Job Details

Full Job Description

Job Advert Summary

Hello Group is seeking to appoint a dedicated, Customer Service Representative to join our Call Centre Department. .

The Customer Service Representative will be responsible for managing both inbound and outbound calls, handling customer inquiries, verifying and requesting source-of-funds documents, and accurately capturing detailed information into the bank’s ticketing system. In addition, the consultant will be required to authenticate customers when their banking information changes, provide language-specific assistance where needed, and ensure a high level of customer satisfaction while managing their assigned tickets.

Hello Group is a South African company with a bold mission: to create game-changing integrated consumer and business services for migrant and marginalized communities. Our focus is on providing low-cost, easily accessible, and simple-to-use financial solutions, all powered by cutting-edge technology.

What Hello Group Offers

Onsite Barista – Because life’s too short for bad coffee!
Exciting Team Events – Work hard, play harder!
Teambuilding Activities – Get to know your teammates beyond the screen!
A Culture That Feels Like Family – No corporate robots here—just real people doing great things!
A Top-Notch Office Space – Where inspiration meets innovation.

Minimum Requirements

Matric Certificate
2 years'experience in Customer Service
Customer service qualification (Advantageous)
Knowledge of CRM Bank, OS ticket
Computer/Mobile Literate
Demonstrates flexibility and adaptability in a fast-paced work environment
Available and willing to work shifts in line with operational requirements

Duties and Responsibilities

Inbound & Outbound Calls:

Providing language-specific support to customers, ensuring clear communication and understanding in the foreign language.
Handle inbound customer inquiries and proactively manage outbound calls related to source of funds requests.
Compliance: Ensure all processes follow the bank's compliance guidelines, particularly related to anti-money laundering (AML) and Know Your Customer (KYC) regulations.
Customer Service Excellence: Maintain a high level of professionalism and customer service in all interactions to ensure customer satisfaction and loyalty.

Client authentication:

Authenticate customers when there is a change in their banking information, following security protocols to protect client data.
2-part Verification of client: voice call and video call the client
Attending to incoming calls

Ticket Management:

Manage and prioritize daily tickets assigned by the team, ensuring timely follow-up with customers to request source of funds and resolve any issues.
Request and verify source of funds documents from clients in compliance with the bank’s policies and regulatory requirements.
Regularly follow up on tickets at least once a week.
Document Verification: Check the accuracy and authenticity of the source of funds documentation provided by clients.
Cross reference information, verify Bank statements, ID’s, POPS’ and payment notifications.
Data Entry: Accurately capture and record detailed information received from clients into the bank’s ticketing system.

Apply Now

Refine Your Search

recruitment consultant jobs in midrand, gp

Customer Service Representative

Client Support Consultant

Recruitment Specialist

Human Resources Officer

Programme Assistant

Sales Consultant: AWM

Monocle Consultant

HR Recruiter

Marketing Associate - Mass Market - JHB

Consultant, Technical Services

Customer Service Consultant - African Language–Specific

Customer Service Consultant - Foreign Language–Specific

Human Resources and Personnel Manager

Africa Talent by Deloitte – Controls Assurance Manager

Medical Aid Administrator seeking a Clinical Team Leader (Centurion) R44K CTC per month

IT Technician (12 month Contract) JHB

Collections Manager

Associate Director/ Director - Global Investigations

Senior Technical Consultant

Business Development Manager

I want to receive the latest job alert for recruitment consultant in midrand, gp

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