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Junior IT Support Technician — Computer Repairs & Client Support
Computer Shop —Uvongo Beach, KwaZulu-Natal
- R6 000 - R7 000 a month
- Full-time
Quick Apply
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Junior IT Support Technician — Computer Repairs & Client Support

Computer Shop
Uvongo Beach, KwaZulu-Natal

Quick Apply

Job Details

Full-time
R6 000 - R7 000 a month
8 days ago

Full Job Description

We are a well-established IT services and repair company based on the KZN South Coast looking for a Junior IT Support Technician to join our team. This is a hands-on role combining bench repairs with direct client interaction — you will be the first point of contact for walk-in and phone enquiries while also working through workshop repairs daily.

This is not an entry-level position for someone with no experience. We need someone who can handle real hardware faults and deal with clients professionally and confidently without constant supervision.

Responsibilities

Receiving walk-in clients and phone calls, assessing their issues, and advising them clearly and professionally
Accurately capturing client and device information, logging jobs, and keeping clients updated on repair progress
Laptop and desktop hardware repairs including screen replacements, keyboard swaps, RAM and storage upgrades, and charging port repairs
Hardware diagnostics and logical fault-finding to identify faulty components
Windows reinstalls, driver troubleshooting, virus and malware removal, data backup and recovery
Managing multiple open jobs in the workshop and prioritising effectively
Assisting senior technicians with more complex repairs when required
Keeping the workshop and front-of-house area organised and presentable

Requirements

Demonstrated hands-on experience repairing laptops and desktops — you must be able to open a machine, diagnose the fault, and carry out the repair
Ability to replace common laptop components (screens, keyboards, batteries, storage drives) without supervision
Solid Windows 10 and 11 troubleshooting skills
Good understanding of PC hardware and how components fail
Confident, well-spoken, and professional when dealing with clients face-to-face and over the phone — this is a client-facing role and presentation matters
Able to explain technical issues to non-technical clients in plain language
Reliable, honest, and able to manage multiple jobs simultaneously
Must be based on the South Coast or able to commute to Uvongo daily

Advantageous

CompTIA A+ certification or equivalent
Experience with console repairs (PlayStation, Xbox)
Basic networking knowledge
Comfortable using AI tools daily

Pay: R6 000,00 - R7 000,00 per month

Application Question(s):

Can you fix all kinds of laptop hardware issues ?
Can you fix consoles ?
Where are you living at the moment?
on a scale of 1 - 10 with 10 being the best and 1 being the worst, what is your level of confidence dealing with client directly and communicating with clients directly ?

Experience:

IT Technical: 2 years (Required)

Work Location: In person

Quick Apply

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Junior IT Support Technician — Computer Repairs & Client Support

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