Dis-Chem Pharmacies is continuously looking for Trainee Managers to build a talent pool for their various East London stores. The aim of a strategic talent pool is to have a readily available and pre-screened group of individuals with specific skills, qualifications, or attributes that make them suitable for future job opportunities within Dis-Chem Pharmacies.
Minimum Requirements…
Essential:
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Grade 12/ Matric
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Minimum of 1 - 2 years’ experience in store retail management disciplines including but limited to stock management, cash, reporting, expense control and customer service
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Computer literate – MS Office
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Willing and able to work retail hours
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Valid driver's license
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Own reliable transport
Advantageous:
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Diploma in Financial / Admin or a relevant 3- year Diploma
Job Specification…
Inventory Management:
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Ensures the processing of items including but not limited to goods in transit, cycle counts and physical stock to system matches, stock takes, addressing of shrinkage and overall stock levels.
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Ensures efficient stock flow to the sales floor.
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Participate, assist, and support in the management of shrinkage. Participate, assist and support in the ordering of stock to maintain correct stock levels FMCG, Health and Beauty, when required.
Sales Floor & Receiving:
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Assist with the planning, implementation, and maintenance of promotional stock displays in FMCG, Health and Beauty. Store Manager
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Assist with the adherence, implementation and maintenance of labeling, pricing and layout standards in FMCG, Health and Beauty.
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Assist with goods receiving duties guided by the standard operating procedures.
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Participates in the delivery of transaction integrity for incoming goods receipts and outgoing returns guided by the company internal control procedures.
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Assist with reconciliation of daily ZMove Packs in accordance with Receiving policies and procedures.
Sales Targets:
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Assists with achieving set store sales targets, including but not limited to FMCG, Health and Beauty.
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Partner with all head of departments to ensure targets are met.
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Support management to ensure promotions are effectively executed.
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Assist management to coordinate with other stores to share knowledge, plan promotional activities, or achieve goals.
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Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.
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Support management to determine all profit and sales objectives and propose strategies to maintain inventory levels and manage all work guided by the store policies and procedures.
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Propose innovative ideas to senior management to increase market share.
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Assist in the development of regional retail strategies to raise customers’ pool, expand store traffic, and optimize profitability in FMCG, Health and Beauty.
Point of Sale Operations and Finance:
- Assist with daily cash-ups and review of the reconciliation’s packs and paperwork.
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Assist with the efficient scheduling of the point-of-sale area to maintain efficient service standards.
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Assist with the monitoring of the store expenses as well as stock adjustments to the correct GL accounts.
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Support in analyzing and interpreting Financial Income statements.
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Assist in ensuring all expense (ordering and monitoring) related items are controlled and managed within budget.
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Support management with transaction integrity throughout the store guided by company internal control procedures.
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Support in ensuring the accuracy and completeness of branch transactions.
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Support management to improve cashier service levels and cashier productivity rates.
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Assist with controlling overtime and casual spend.
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Assist with sign off and investigation of run ends daily.
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Support management to disseminate, collate, and report all relevant information between store and department managers.
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Assist in any internal or external audits conducted in store.
Customer Service:
- Assist with addressing customer complaints promptly and regulate both complaints and compliments.
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Assist with the ensuring that customer request system is operational and actioned daily.
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Encourage and report on new loyalty signups continuously.
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Assist with the ensuring of accurate manual processing of points to customer accounts.
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Assist with providing customers with feedback regarding queries and complaints.
HR Process Support:
- Assist with people administration duties, including but not limited to leave management, scheduling, and staff file management.
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Facilitate human resource processes, submissions, and documentation for the store in compliance with standard operating procedures.
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Account for the execution and transaction on the workforce management system (KRONOS) within the store. This includes but not limited to master data and transactional management.
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Assist the store with the delivery of HR policies and system implementations.
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Support management to ensure employees receive training where necessary and collate feedback from employees on training sessions attended.
Trainee Programme Adherence:
- Participate and engage in meetings, workshops, and other learning opportunities.
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Assist managers and completing assigned tasks for on the job learning purposes.
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Completion of all required learning programs and assessments to be deemed competent.
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Ensure Portfolio of Evidence is filed and kept up to date and ensure sign off with Regional Admin Manager.
Competencies
Essential:
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Sound knowledge and understanding of retail store management disciplines with retail admin experience.
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Analyse simple to semi-complex situations, evaluate multiple options, and make informed decisions to achieve
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Follow guidelines, regulations, principles, and standards. Understand business
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complexities.
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Communicates effectively with all types of people, this includes explaining concepts to first time users. Attentive and active listening.
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Able to identify and manage your own emotions and the emotions of others. Conflict management, counselling skills and networking skills. Emotional Intelligence.
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Detail-oriented and organized, with the ability to manage multiple priorities and meet deadlines.
Special conditions of employment:
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Willing and able to work retail hours
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Local travelling – valid driver’s license and own reliable transport
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South African citizen
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Clear credit and criminal records
Remuneration and benefits:
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Market related salary
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Medical aid
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Provident fund
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Staff account
ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.
Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.
