84 Support specialist Jobs and Work in Kwazulu Natal

Client Support Specialist
Talent Engine —Westville, KwaZulu-Natal
- Full-time
- Remote
Quick Apply
12d
Telecoms Technical Support Specialist - Office Based
Growth Resourcing —Umhlanga, KwaZulu-Natal
- R250 000 - R400 000 a year
- Full-time
Quick Apply
Key Accounts Associate (Solar Specialist)
ACDC Dynamics South Africa —Pietermaritzburg, KwaZulu-Natal
- Full-time
Handyman - Pongola
CBRE Excellerate —Pongola, KwaZulu-Natal
Fund Specialist
Momentum Investments —Kwazulu/Natal, KwaZulu-Natal
PRODUCT CONSULTANT
Smollan —KwaZulu-Natal
- Part-time
Customer Service Specialist
unifyCX —Ballito, KwaZulu-Natal
Quick Apply
Software License Management Specialist
AECOM —Durban, KwaZulu-Natal
- Full-time
- Remote
Recruitment Sourcing Specialist
Hire Overseas —Durban, KwaZulu-Natal
- Full-time
- Remote
Quick Apply
Assistant Concierge
The Oyster Box Hotel —Durban, KwaZulu-Natal
- Full-time
Quick Apply
Resort Procurement Specialist
Beekman Group —Port Shepstone, KwaZulu-Natal
Jupidex: Precision Farming Specialist
Plennegy (Pty) Ltd. —Pietermaritzburg, KwaZulu-Natal
- Full-time
Training Officer
Watches Tell Time —Durban, KwaZulu-Natal
- R8 500 - R10 000 a month
Quick Apply
GSE Maintenance Assistant
Beekman Group —Ballito, KwaZulu-Natal
13d
Psychometrist / Educational Psychologist
Advtech —Durban, KwaZulu-Natal
Email Marketing Specialist
Hire Overseas —Durban, KwaZulu-Natal
- Full-time
- Remote
Quick Apply
Programming Integrations Lead
Kagiso Media —KwaZulu-Natal
- Full-time
7d
HR Executive
International Facilities Services —Durban, KwaZulu-Natal
Jupidex: Events Coordinator
Plennegy (Pty) Ltd. —Pietermaritzburg, KwaZulu-Natal
- Full-time
SEO Manager
HyperionDev —Durban, KwaZulu-Natal
- Part-time
Quick Apply

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Client Support Specialist

Talent Engine
Westville, KwaZulu-Natal

Quick Apply

Job Details

Full-time
12 days ago

Full Job Description

Main purpose of the job:

The Client Support Specialist provides exceptional phone and web-based support to clients, resolving technical queries, maintaining website content, and delivering outstanding customer service. Working closely with internal teams, the role focuses on building strong client relationships while ensuring clients maximise the value of our products and services. This is a hybrid role requiring a dedicated home office setup, with once a week attendance at our Westville office.

Responsibilities

Client Support:

Provide phone and web based contact with clients.
Proactively contact assigned clients to build client relationships.
Interact with clients and troubleshoot problems relating to their websites, stock, leads and additional products.
Update web content and ensure it is fresh, relevant to the dealer and that spelling and grammar are correct.
Assist with building and updating of websites.
Jivo Chat
Traffic Controller (Tasking)

Phone Management
Pro-active calls made to the clients.

Attend to emails and replies
Provide training to staff and clients on in-house system
Smart Manager App Support
Administration - adding notices to system, logging of all activities as example for administration
Load OEM Banners on the 1st of every month.
Load Specials and Banners for clients.
Member updates, changes and loading of new member profiles.
Content Editing
Change Blogs
Collaboration with other teams
Proactive content updates to client websites

General:

Assist the Team Leader with any ad hoc requirements to ensure processes are streamlined and daily tasks are completed within their time frames.
Time Management: Update daily time sheets and manage time when working on tasks. Give fanatical attention to detail, when required.
Key focus: keep customers happy.
Uphold high levels of customer service.
Assist clients with stock and lead inquiries and action tasks to uphold high standards of customer service.
Build effective relationships with clients, suppliers and others outside the company, to further the achievement of business objectives.
Focus on high-quality standards, balanced with consistent achievement
Listen to the client’s needs and work to satisfy them

Requirements

Gr.12/School leaving certificate is a minimum requirement
Information Technology Qualification is essential
Basic HTML and CSS skills are essential
Strong IT skills are required
5* Customer Service skills is a minimum requirement
Excellent command of written and spoken English
Show high attention to detail
Strong organisational skills
Teamwork and partnership
Show personal commitment to the role and the company
Dedicated to quality and client service
Ability to solve problems and get results
Self-management skills & ability to multi-task and manage stress effectively.
Interpersonal skills

Quick Apply

Refine Your Search

support specialist jobs in kwazulu natal

Client Support Specialist

Telecoms Technical Support Specialist - Office Based

Key Accounts Associate (Solar Specialist)

Handyman - Pongola

Fund Specialist

PRODUCT CONSULTANT

Customer Service Specialist

Software License Management Specialist

Recruitment Sourcing Specialist

Assistant Concierge

Resort Procurement Specialist

Jupidex: Precision Farming Specialist

Training Officer

GSE Maintenance Assistant

Psychometrist / Educational Psychologist

Email Marketing Specialist

Programming Integrations Lead

HR Executive

Jupidex: Events Coordinator

SEO Manager

I want to receive the latest job alert for support specialist in kwazulu natal

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