OFR EXPORTS CONTROLLER
Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
DHL Global Forwarding has an opening for an OFR Exports Controller in Durban, South Africa. Join us in connecting people and improving lives!
In this OFR Exports Controller position
- Establish and maintain relationships with existing customers.
- Handle customer complaints and enquiries.
- Provide high levels of customer service with a sense of urgency.
- Support OPS Operations Manager / Team leader with the implementation of new/change of systems, directives and distribution of information to staff.
- Build and maintain relationships with Carriers.
- Arrange for the movement of shipment from Pick up at customer to Delivery at carriers.
- Book with carrier/Update CW1 remarks with booking info.
- Complete export documents.
- Quality check documentation before lodging to airline.
- Close the shipment in CWI.
- Uplift confirmations to customers.
- Uploading of shipping documents into the DHL EDM system.
Perform customs entries on all export shipments and all related customs formalities.
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Now, here is what we need from you!
- Knowledge of the OFR product especially Exports.
- Good Negotiation and communication skills
- High result orientation
- Customs regulation knowledge
- Able to work timely with high accuracy
- Microsoft Excel and Word knowledge
- Experience:2- 3 years related experience
- Must have a matric
- CAT6 DG certificate will be advantageous
- Preferred Cargo wise experience
We offer:
- Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
- Possible further career development
- Competitive salary
Why join DHL Global Forwarding?
We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.
We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:
- The largest global network with more than ~30,000 passionate employees
- The most efficient processes and fastest response times
- The best solutions and best customer service
Our Vision: The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
